My duet ffront load washer give me the error code dl then an f when I try to start the cycle. I have tried pause cancel twice then opening the door and starting the cyle and closing the door last thing and also starting with the door closed and it just clicks 6 times like it is trying to lock the door then gives me the error codes

The door is not locked after 6 trials then the Central Control Unit (CCU) will enters a failure mode and the digital display flashes FdL. This is a door lock failure and the only viable solution is the replacement of the door lock and switch assembly.

Disconnect power to the washer and open the door. Remove the door gasket retaining hoop by stretching apart the retaining spring at the bottom of the door opening.


Gently peel the part of the door gasket near the door lock and switch assembly off the lip of the door opening outer lip. Remove enough of the door gasket to access the door lock and switch assembly behind the front panel.

Remove the three screws securing the door lock and switch assembly to the front panel and slightly lift then pull it back off the front panel and out of the out of the washer cabinet.

Connect the wiring harness to the new door lock and switch assembly one at a time then install it back in place behind the front panel.

Secure the door lock and switch assembly then put the eased part of the door gasket back over the outer lip of the door opening. Check that the door gasket is properly seated before putting back and securing the retaining hoop around the lip of the door opening and the door gasket.