When transfering photos, an error indicates that the USB has malfunctioned. Trouble shooting indicates that drivers are not installed. Have been able to transfer photos in the past without problem.

Hi,

Please use Geeksquad to help transfer your data from that hard drive before throwing it away. If it's malfunctioning now, you're not going to want to store anymore data on it.

Thank you.

Which transfer case does it have ????

Is the service light on ?
SERVICE indicator (4WD/AWD) Lamp
The SERVICE indicator (4WD/AWD) lamp is an integral part of the cluster and cannot be serviced separately. This lamp is used to inform the driver of the vehicle of malfunctions within the automatic transfer case (ATC) system. The SERVICE indicator (4WD/AWD) lamp is controlled by the transfer case shift control module via CKT 1567.
Circuit Description
The ignition switch supplies Ignition 3 voltage to the transfer case shift control module at connector C1 terminal E10 using the 4WD Fuse. When the ignition switch is first turned to the RUN position, the transfer case shift control module responds by flashing the SERVICE indicator (AWD/4WD) lamp for approximately 2 seconds, then turning it OFF, while performing tests on the ATC system. The transfer case shift control module will continue to perform tests on the ATC system during a normal drive cycle.

Hooking up a factory or some other professional scan tool that can view DTC'S - diagnostic trouble code's in the 4X4 control module would be the best way to find the problem.

DTC B0768 Service Indicator Circuit High
DTC B2725 ATC Mode Switch Circuit Malfunction
DTC C0300 Rear Speed Sensor Malfunction
DTC C0305 Front Speed Sensor Malfunction
DTC C0308 Motor A/B Circuit Low
DTC C0309 Motor A/B Circuit High
DTC C0310 Motor A/B Circuit Open
DTC C0315 Motor Ground Circuit Open
DTC C0323 T-Case Lock Circuit Low
DTC C0324 T-Case Lock Circuit High
DTC C0327 Encoder Circuit Malfunction
DTC C0357 Park Switch Circuit High
DTC C0362 4LO Discrete Output Circuit High
DTC C0367 Front Axle Control Circuit High
DTC C0374 General System Malfunction
DTC C0376 Front/Rear Shaft Speed Mismatch
DTC C0387 Unable to Perform Shift

The memory card may not be storing your photos.
do you transfer photo direct from camera or use card reader?
If card reader the memory chip might not be fully seated back in camera ( not likely ) or you might have formatted the card incorrectly after transfer.
if direct from camera did you properly remove camera from computer? Remember, just removing device without ejecting device sometimes results in errors. Any device connected via cord to computer is using a USB port and on your task bar you should see indicator , right click select eject device.
if that might be the case reconnect camera then properly eject.

Need to have it check for DTC'S - diagnostic trouble codes , see if a scan tool will communicate with it , see if it will show data PID'S .
SERVICE indicator (4WD/AWD) Lamp
The SERVICE indicator (4WD/AWD) lamp is an integral part of the cluster and cannot be serviced separately. This lamp is used to inform the driver of the vehicle of malfunctions within the automatic transfer case (ATC) system. The SERVICE indicator (4WD/AWD) lamp is controlled by the transfer case shift control module via CKT 1567.

Is your service indicator lamp lit ?
which of these does your jimmy have
Transfer Case - NVG 233-NP1 (Two Speed Selectable)
Transfer Case - NVG 236 (Two Speed Automatic)

Do you have any lights on the dash lit ?
SERVICE indicator (4WD/AWD) Lamp
The SERVICE indicator (4WD/AWD) lamp is an integral part of the cluster and cannot be serviced separately. This lamp is used to inform the driver of the vehicle of malfunctions within the automatic transfer case (ATC) system. The SERVICE indicator (4WD/AWD) lamp is controlled by the transfer case shift control module via CKT 1567. this system will set DTC'S if there is a problem .
Diagnostic Trouble Codes DTC B2725 ATC Mode Switch Circuit Malfunction DTC C0300 Rear Speed Sensor Malfunction DTC C0305 Front Speed Sensor Malfunction DTC C0308 Motor A/B Circuit Low DTC C0309 Motor A/B Circuit High DTC C0310 Motor A/B Circuit Open DTC C0315 Motor Ground Circuit Open DTC C0323 T-Case Lock Circuit Low DTC C0324 T-Case Lock Circuit High DTC C0327 Encoder Circuit Malfunction DTC C0367 Front Axle Control Circuit High DTC C0374 General System Malfunction DTC C0376 Front/Rear Shaft Speed Mismatch DTC C0387 Unable to Perform Shift DTC C0550 ECU Malfunction DTC C0611 VIN Information Error you probably should take this to a repair shop !

This tt

get latest firmware:http://www.wolverinedata.com/index.php/site/pages/support/ then reformat using: use http://dl.dropbox.com/u/4040651/HPUSBFW_2.2.3_MASTER.exeReply

What operating system are you using?

If you have xp or vista, you can uninstall the software and transfer the pictures since these operating system has built in drivers.

Start from scratch, uninstall everything and pretend your installing for first time:

1. have keychian unconnected from usb
2. install software
3. DONT RUN SOFTWARE YET
4. connect keychain to usb
5. on keychain select: USB update
6. Run software
7. well-ah, intelligence > poorly organized device - enjoy everyone

Getting Started- VERSION DPKEY and 151SX
STEP-1-INSTALL The Photo Viewer Software

Download & Install The Photo Viewer Software From Our Web Site:
The Driver CD files (Setup Guide, Manual and Photo Viewer Software) can be downloaded from
our web site. Click on the link below
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
NOTE:
Find your Photo Key Chain version and Download the Driver CD files along with all the latest
updates.
The version is listed on the back of the Photo Key Chain as 151SX, DPKEY or 151MP.
To Download & Install The Photo Viewer Software From Our
Web Site:
a) Create a folder on your desktop before downloading the file from our website. To create
a folder on your desktop, go to your desktop and RIGHT click on your mouse. A set of
menus will appear. Select “New” and then “Folder” (you will notice a new folder will
appear on your desktop), give it a name, example DP151.
b) Click on the below link and select “Download”.
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
c) Click on your Photo Key Chain Version to start the Download. The version is listed on the
back of the Photo Key Chain (151SX, DPKEY or 151MP.
d) After clicking on your version, you will prompt with a pop-up screen “Do you want to save
or open the file”. Select Save.
e) Another screen will prompt you to save the file on your computer. Save the file on your
“Desktop”, in the “DP151” folder and select “Save”.
f) Once the download is completed, go to your desktop. Double-click on the DP151 folder.
g) To install the Photo Viewer software, Double-click on the Setup.exe file. Click NEXT on
all prompts.
h) After the installation. The Photo Viewer Software icon will appear on your desktop.
i) Done! ……Continue with “STEP- 2”
STEP-2 CONNECT the Key Chain to your computer using the supplied USB cable. Upon
connecting the Key Chain to your computer, the Key Chain will prompt you to set the
device to “USB Charge or USB Update”. Select USB Update by pressing the Right
button and then the Middle button.
STEP-3 RUN the Photo Viewer Software to transfer photos to the Key Chain. Double-click on
the Photo Viewer icon located on your desktop. Once the Photo Viewer opens, it will
give you a message indicating “Upload Completed”. Click OK. (This message
indicated that the Photo Viewer Software has made connection with the Key Chain). If
you have received the “Upload Completed” Message, Skip STEP-4 and continue with
STEP-5
STEP-4 If you have NOT received the “Upload Completed” message, then you are
encountering the below error message:
Can’t Find any Photo Viewer, or
another program owns it. The
program will exit!
*Set the Photo Key Chain to USB update. SEE “STEP- 2”.
*Make sure the USB Cable is connected properly, you should hear a “clicking”
sound when the USB Cable is connected properly in the USB Port.
*The Key Chain should also appear under “MY COMPUTER” as a removable
disk. If not, switch the USB Port or replace the USB Cable.
STEP-5 LOCATE the images on your computer (See Diagram)
STEP-6 HIGHLIGHT the images files that will be transferred to the Key Chain (See
Diagram)
STEP-7 SEND the highlighted images to the Device Panel (See Diagram)
STEP-8 TRANSFER the images from the Collection panel to the Key Chain (See Diagram)
Disconnect the Key Chain from your computer. Done!

This is due to cable not installed properly pleace check the cable abd then try again.

NOTE: Make sure that u have installed all the drivers required for connecting usb and card reader is connected properly.