I have a Whirlpool Duet Front Loader Washer - Model # GHW9150PW4 - Type 199. The Status 'Control Locked' Light is on (I don't believe this should be on before selecting 'Control On'. When I select 'Control On', nothing happens, meaning typically :40 'Estimated Time Remaining' would show up since I have 'Normal/Casual' setting on. How do I get the 'Control Locked' Light off to select 'Control On' to start cycle?

Allen, We are sorry to hear that your lid lock light is on. If you have tried to reset it from the breaker and the light is still on then we can only recommend service. If you would like for us to schedule service for you, can you please email us your address, phone number, the model and serial number, the website you were contacted on, Fixya, your review ID, and date of purchase to [email protected].

there is a book inside the washer in bottom or back that gives you the trouble codes

To unlock the controls

Select and hold END OF CYCLE SIGNAL for 3 seconds until the
CONTROL LOCKED Status light turns off.

The following link explains step-by-step how to change the door bellow on a Whirlpool Duet series front loader:

http://www.fixya.com/support/r3574186-installing_a_door_bellow_on_a_front_load


Replacement parts (if required) can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

I have found these sites to be reputable and provide great service. Prices differ between them, so shop and compare. The first three sites I've listed have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

If you have any questions about this repair, please post back and let me know. If the link does not take you directly to the instructions I provided, copy and paste the link to your web browser. I hope you find this information helpful.

To unlock the controls
Select and hold END OF CYCLE SIGNAL for 3 seconds until the
CONTROL LOCKED Status light turns off.

HI There
Here what you need on error codes.
Drive Motor Tachometer Error
The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after 3 minutes.

• Check wire harness connections between the Drive Motor/Tachometer and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU)
• Check the Drive Motor
• Check the MCU
• Check the Wire Harness

Hope this helps let me know. Thank you for writing to fix ya.
Best regards Richard

This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.&&&^^^

hold in the control lock button for a few seconds- it should turn the control lock off.

To unlock the controls Select and hold END OF CYCLE SIGNAL for 3 seconds until the CONTROL LOCKED Status light turns off.

To unlock the controls
Select and hold END OF CYCLE SIGNAL for 3 seconds until the
CONTROL LOCKED status light turns off.