My Uniden phone handsets suddenly stopped giving me a dial tone. I cannot call out or recieve calls.so far i've disconnected the batteries and the AC adapter and reconnected them. I tried changing the security code and reregistering the handsets,nothing has worked sofar. PLEASE HELP [email protected] Thanks

notify phone provider to check and test lines

The following tips come fromUniden.com website, hope this helps you. Question: What are things that I can check or do to get myphone working properly?
Answer:

1.Make sure phone is not sharing an ac outlet with any other types of electronicequipment. 2. Make sure base ac adapter is not sharing a multi outlet plug. 3. Make sure phone cord is not plugged into a splitter, fax, computer or remoteanswering machine. 4. Check to see if the phone cord is plugged in properly. 5. Check to see if the AC Adapter has been properly plugged in, the outlet is onand working. 6. Make sure phone jack is working. 7. Phone cord needs to be plugged directly into phone jack to insure optimalperformance. 8. Make sure you are using the original ac adapter that came with the unit. (Itshould say Uniden on it) 9. Make sure proper battery is being used .(It should be the one that camewith the unit, or a new Uniden battery) 10. Make sure battery is installed and plugged in all the way.( It shouldclick in) 11. Move phone to a different location in the home. (Different phone jack) 12. Disconnect AC Adapter and reconnect it After 25 seconds. 13. Reset the Digital Security Code if applicable - instructions can be found inowner's manual if applicable 14. If nothing else has worked. You can see if a basic reset will work on thephone. A reset is done by following the below steps:
a. Disconnect Battery from handset(s)
b. Disconnect Phone Cord from wall jack
c. Disconnect Phone cord from base unit
d. Disconnect AC adapter from wall outlet
e. Allow to sit for 30 min
f. Reconnect Phone Cord to base
g. Reconnect Phone cord to wall jack
h. Reconnect AC Adapter to wall outlet
i. Reconnect Battery to handset until you click or feel the plug snap intoplace
j. Re-Register Handset by placing on main base (Resetting security code -manually) 15. Check to see if you are on tone dialing or pulse dialing. 16. If you are still experiencing problems please call USAcustomer service at 1-800-297-1023, please tell them that a basic systemreset has already been completed and what the issues are still.

If you are in Australiaplease call: 1300 366 895 for all Service queries including producttroubleshooting.

Contact details for Uniden in other countries can be found at:

http://www.uniden.com/about/locations.cfm

There can be a lot of different things that could cause this. The first thing I would do is disconnect the telephone cord from the Uniden phon eand connect it to another telephone and see if you get a dial tone from it. If you do then we know that the telephon eline and the cord are OK so we go back to the Uniden telephone. Next, does the unit light up when you plug it in? are you sure that the telephone is getting AC Power? Are the displays on the handsets working? Does the handset display show "Handset XX" or does it show "Searching"? If it shows "Handset XX" then the base unit is getting power, if not the base unit may not be getting power.
If the base unit is getting power and the handsets are working and the power cord and jack were proven good by conecting another phone to them, then you would need to call uniden Customer Service for further trouble shooting or repair/replacement. the number is 1-800-297-1026

• Check both ends of the base unit telephone line cord.
• Make sure the AC adapter is plugged into the base unit and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Reset the digital security code
• Make sure TALK is pressed.

Have you tried placing the handsets in the base unit to resync them? (not the axillary charger)

Have you confirmed that the phone jack and wire are still working? (e.g. plug in a known-good corded phone and make sure the signal is still good)

Post back with the "Add comment" button on the right, and we'll see what we can do to get it fixed.

Reset Procedure for Cordless Phones
Question:
What is the general reset procedure for cordless phones?

Answer:
1. Disconnect Battery from handset(s)
2. Disconnect Phone Cord from wall jack
3. Disconnect Phone cord from base unit
4. Disconnect AC adapter from wall outlet
5. Allow to sit for 30 min
6. Reconnect Phone Cord to base
7. Reconnect Phone cord to wall jack
8. Reconnect AC Adapter to wall outlet
9. Reconnect Battery to hanset until you click or feel the plug snap into place
10. Re-Register Handset by placing on main base in most instances.
<KEYWORDS="RESET, call,? can?t tone, dial no flashing, unavailable, range, of out working, not up, messed>

hi there,

better do registering again the phone to the base station. you ma consult your user manual on how to register again the handset.

hope this initial info helps.

It may not be registed with the main unit. You may need to register the handset. With my uniden all i have to do is put it in the main base until it says what handset it is (it should be a number).

If you have any questions please dont hesitate to ask

Hello, While I cannot locate that model in any Uniden database (you might want to find the literature), It sounds as if the handset may be communicating with its base, but you have lost the dial tone. Did any storms pass through recently? Here is what you do. Go to your base and push the locator button on your base station to call the handset via the page/locator function. If it rings the handset and you can answer it okay then you know your handset is working well and communicating with your base (the radio portion is working correctly). If it does not ring your handset then your Uniden is definately bad (radio wise). But, I am going to guess that it is okay but you still cannot communicate with the outside world and dial out to get dial tone or get an incoming call. Okay, so we have a dial tone problem. The next step is to see if dial tone is getting to your base. So you will need to take another good telephone, preferably a handy "line powered" telephone (no batteries or ac adapter needed) you can use in a power failure emergency. Take that good phone and plug it into the phone cord you unplug from your Uniden base. If you get dial tone, then your uniden does need repair. If it does not get dial tone, then you have a bad cord, jack or something in your phone wiring. If thats the case, change cords, look for corrosion, dirt or bent pins in the jack on the wall. My guess is that your Uniden has gone bad, likely from a slight surge on the phone line. If you do need your Uniden repaired you can contact Uniden they are at http://www.uniden.com/repair/service.cfm , however I don't believe they offer repair, but offer to sell you a replacement. Or you can go to www.cordlessrepair.com where you can get your Uniden Cordless unit repaired, not exchanged. Good Luck, CG

This problem often results from a defective handset cord--check the handset cord by switching it with a good one. If that solves the problem, replace the cord. With a portable phone, substitute a transmitter from another telephone--replace if necessary.