Sony Playstation 3 (PS3) Console Logo

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Posted on Sep 21, 2010
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Playstation 3 will not let me sign in.It tells me my password or e-mail is incorrect.

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  • Master 4,102 Answers
  • Posted on Sep 21, 2010
Anonymous
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Joined: Oct 08, 2007
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Hi the problem is not with your password so dont change any settings ok the problem is not your end everybody else is having the same problem, sony are having some down time at the minute to update their servers and software so just bare with them for a couple of hours and it will be back on shortly.
dont try changing any settings as the problem is their end not yours

let me know if you need further assistance or if it still not working in a couple of hours.

their are loads of people asking the same question in the last hour so you are not the only one, you could try going to the sony ps3 web site and check on their for any down time,

ill check myself now and post a message when i find something out ok

plz rate this solution as i have a whole page of unrated posts, thanks

i have just got through to sony and they are doing maintenance on the network so just bare with them and it should be back on shortly ok

i just found out the network is down for 12 hours some lucky people may sign in but will soon be cut off its down till 23:30pm GMT time as im in UK time here is now 19:28 so their is another 4 hours left of down time
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Related Questions:

0helpful
1answer

PS3 password

To fix this, you need to follow these steps:
  1. Select Playstation Network and go to sign in.
  2. You will then see a prompt asking "forgot your password?"
  3. Click on this prompt and you will be asked to enter your email address as well as your birth date
  4. Now, get on a computer and check your email
  5. You will see an email from Sony/Playstation about resetting your password(if not check spam or wait a couple of minutes and refresh page)
  6. Once you open the e-mail sent to you by Sony/Playstation, you will be able to click a link that allows you to reset the password.
  7. From here, you are basically done as you now have a new password and can sign into your ps3!
0helpful
1answer

How do I change my password for my playstation3?

Select [Forgot your password?] from the sign-in ID (e-mail address) andpassword screen. Enter your sign-in ID (e-mail address) and birth date. An e-mail message is delivered to the address that you used as your sign-in ID. Follow the steps in the e-mail message to reset yourpassword using a PC.
2helpful
2answers

Cant remember password

if you forget your password:

To use this feature, you may be required to update the system software.

You can use the following method to reset your password if you forget it.

1.

Select in_psn.gif (PlayStation®Network) > in_signin.gif (Sign In).
.2.

Select [Forgot your password?] from the sign-in ID (e-mail address) and password screen
3.
Enter your sign-in ID (e-mail address) and birth date.


4.Select the method for changing your password..



1.Reset Using Security Question You can reset your password by providing the answer to the security question that you selected when you created your PlayStation®Network account.

Follow the on-screen instructions to complete the operation. 2.Reset Using
E-mail

You can reset your password using a PC.
An e-mail message is delivered to the address that you used as your sign-in ID. Follow the steps in the e-mail message to reset your password using a PC.



you ca visit this site for more guide...http://manuals.playstation.net/document/en/ps3/current/account/forgotpw.html

sir if you think this help you rate me sir thank you...
0helpful
1answer

Can't sign in to any yahoo mail ect..

try going into games then mail...sometimes yahoo has like a down period, or, try making another name mail account..just temporary enough to get a new password from your old password, which then you could put back in your old password.
maybe a typo error on your part for password
usually it will tell you incorrect password or username.
Apr 02, 2011 • Yahoo Mail
0helpful
1answer

After i updated to version 3.50 it won't let me sign in as it keeps saying my e-mail and password are incorrect when they're not.

There has been a problem with the latest Sony update that unfortunately is causing some people to be unable to log into thier Playstation Network accounts. Sony are working on a fix and will hopefully have it sorted very soon.

Hope this helps
0helpful
1answer

I tried to sign in to psn and it said e-mail or password is incorrect and none of them are wrong!

Error 80023017 is (as far as I can tell) a maintenance issue. So my guess is that we will have to wait for Sony to patch this with another update. Until then, you cant get online.. This is because, I'm going to take a stab here, you updated to version 3.50
0helpful
1answer

Why is my ps3 all of a sudden telling me my id email or password is incorrect and who can i call about this problem

It looks like it's a maintenance issue with the ps3. I'm assuming you updated today, to version 3.50 and the error you're getting (if instead of signing in you click 'forgot password") is error 80023017? As far as I can tell, we have to wait till sony patches this with yet another update..
10helpful
1answer

80023017 error. cant sign in!

hello its 21st september if your having the same problem i have which is when you sign in it tells you that your password is incorrect this is caused from psn maintenance why they change your password i dont no but i can get signed in to i dout every1s getting hacked at the same time so just give it time good luck :)
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