Kenmore 64802 Top Freezer Refrigerator Logo

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Posted on Sep 20, 2010
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Freezer works but refrigerator does not get cold

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Donald DCruz

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  • Kenmore Master 17,130 Answers
  • Posted on Sep 20, 2010
Donald DCruz
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Joined: Jun 24, 2010
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Check for the following
1. Block in the fan to blow cool air into the vent.
2.faulty gaskets in the fridge door
3.failure of the auto defrost build up frost to block the vent.check the timer.
4. Finally check if the thermostat is set right, choose a mid point.

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There are plenty of reasons this could happen like the following: PROBLEM POSSIBLE CAUSE Loud operating sound level • See "Sound Information" section for explanation of normal operating sounds Freezer too warm. Compressor not operating • Freezer temperature set too warm • Defective compressor • Defective overload or relay Refrigerator too cold • Refrigerator temperature set too cold • Chefs Pantry control set too cold or misaligned allowing freezer air to escape into refrigerator section • Freezer temperature set too cold • Restricted condenser air • Refrigerant shortage or restriction • Refrigerant overcharge Freezer too warm. Compressor cuts off on overload • Heavy usage • High ambient • Restricted condenser air • Defective condenser fan motor • Loose or missing condenser fan blade • Improper voltage • Defective relay or overload • Compressor motor winding • Non-condensibles in system • Refrigerant overcharge Freezer too warm. Compressor operating • Freezer temperature set too warm • Restricted condenser air • Defective condenser fan motor • Opened door • Heavy usage • Defective freezer fan motor • Opened defrost thermostat • Opened defrost heater • Loose or missing freezer or condenser fan blade • Heavily frosted evaporator • Refrigerant shortage or restriction • Inefficient compressor Refrigerator too warm • Refrigerator temperature set too warm • Freezer temperature set too warm • Return air or air supply duct blocked • Chefs Pantry control set too warm or air supply tube blocked • Heavy usage • High ambient Problem Possible Cause Freezer too cold • Freezer temperature set too cold Long off cyde • Low ambient • Freezer temperature set too warm Short off cycle • Heavy usage • High ambient • Freezer temperature set too cold • Light constantly on • Poor door gasket seal Long or continuous run cyde • Heavy usage • High ambient • Inadequate condenser air flow • Freezer temperature set too cold • Loss or restricted refrigerant Short run cycle • Light usage • Low ambient • Freezer temperature set too warm Exterior cabinet condensation • High humidity. Design accepts beads of water on cabinet exterior after 4 hours with 0° to 2°F (-18° to -17°C) freezer food temperature and 38° to 40°F (3° to 4°C) refrigerator food temperature in 84% R.H. conditions. See "Typical Sweat Pattern" section under above conditions. • Freezer temperature set too cold • Poor door gasket seal • Insulation void
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How do I keep my refrig/freezer from defrosting in the winter when store in the garage.

There is only one source of cold in many refrigerators. If yours is a top freezer, then most likely it is in the freezer.
But the thermostat that you set temperature with is in the refrigerator, not the freezer.
In the cold garages, what can happen is that the refrigerator stays cold enough that it does not call for cold. So the freezer does not get enough cold.
The freezer control works by diverting cold air into the freezer WHEN THE RERIGERATOR HAS TURNED ON THE COOLING. If it is not turned on, oh well.
The best you can do for this is to put both on max cold. Then the refrigerator will call for more cold at a lower temperature, and the freezer will get it more often and will divert more when it is cooling.
This can result in the refrigerator freezing things too. You can try raising the refrigerator setting JUST A LITTLE and see if both work, but keep freezer on max cool.
This works for my situation, but ambient temperature fluctuations in the garage make this dicey. We don't put things like lettuce in the refrigerator in the garage in the winter because freezing damages them.
Good Luck
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