Question about Microsoft Zune JS8-00001 Digital Media Player
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Posted on Jan 02, 2017
SOURCE: Frozen Zune
Turn it on: if it will stay powered up, hold down on the pad, and hold the back button at the same time: This will turn the device off, thus possibly fixing the problem. (for the record, holding up on the pad while pressing back will reboot the device, but I find this sometimes does not want to take, like in the situation you are having)
I may also suggest plugging it into any give USB port, letting it try to charge again, then, when you unplug it, do the reboot or turn off commands as described above.
Hope that this helps: I would think the system is off, since you say it "turned off" on you, and now when you start it up you get the "i need a charge" battery, but knowing how my 80 gig acts sometimes, it may THINK it is shutting of when it is not.
Posted on Oct 15, 2008
Listen everyone this is what happened to me and what I did. Let the battery drain completely (unplugged from computer). It usually takes 5 to 6 hours to drain completely.
Then plug back in and hold the back and down button at the same time. Zune should resume functioning afterwards. All that is needed is a recharge.
Posted on May 13, 2009
i had the same problem. if you have a wall charger plug it in to that and it turns right on or try to reset it. press the up and back buttons at the same time. DO NOT PRESS THE PLAY BUTTON WITH THE UP AND BACK BUTTON. IT MIGHT ERASE ALL YOU'RE media.
Posted on Nov 15, 2009
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