My 350d can`t download to my new Windows 7 laptop. Is it the camera, an interface or a software glitch?

Having gone three months without a reply to my query, I assume my suggestion to use a card reader solved the problem.

If the camera software loaded and is working with Windows 7 then you can ether purchase a memory card reader or try to update the camera firmware.

Going onto the Canon site search through the updates to find your camera model (it'll be there) and download the updates to the camera firmware. Normally you download to the camera memory card then place it back in the camera and upload the new information to the camera.

In theory it works like a charm but sometimes the advanced computer programing just is not compatible with the cameras and that's why I suggested getting a memory card reader. The computer loos at this as an external hard drive, make a folder in "My Documents" open the files from the memory card copy and then paste them in the new folder.

The camera software can open them and you can continue along as normal.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use Windows Photo Gallery or any other photo cataloging program.

You need to change the camera's USB connection mode from "PC" to "Print/PTP" in camera setting menu. After that it should be recognized by Windows 7 without drivers.

Use a card reader to download your pics.

Hi,

Do you have a memory card reader or a memory card slot on your laptop or Desktop PC? If so, remove the memory card on your camera and then hook it to the slot on your computer.

It should be detected and then you can copy your files from the card to the computer.

If you still have problems, please post back.

Yes, you need a driver so that your operating system understands how to interface to your camera. Canon Europe has a handy web page:

http://software.canon-europe.com/products/0010192.asp

Enter your operating system and language, and you will get the choices of things that can be downloaded relevant to your camera. If you were using Windows Vista, for example, your choice would be "Canon Camera USB WIA Driver for Windows Vista". Install that, reboot, and then connect your camera again. It should be recognized by your computer.

Hi,

You can download here from Canon. Click on driver downloads.

the problem for 7 blinks is an Interface board. Had mine fixed yesterday. Apparently there is a glitch in the interface board that sends signals to the television. Basically the glitch shorts out the board and the t.v wont turn on and you will see the power light blink 7 times pause then 7 more. They replaced the board with a new one and updated the software on the new interface board. It works like new and i couldn't be happier to be watching it again. Hope this helps everyone else out.

Buy a card reader from an electronics store. AU$35 - $45 Solved my problem of Office XP Windows ignoring my 350D.