Xerox Phaser 8560MFP Laser Printer Logo

Related Topics:

Posted on Mar 05, 2017

My 8560MFP locked up, it was unresponsive. I powered it down at the power switch due to the frozen state of the software. Upon power up when it self tests, when it gets to the hard drive it stops and says Disk Failure Error (36.1). I have tried this after being unplugged for long periods, the hard disk does not come around. Now I am pretty advanced when it comes to fixing computers, but I have no idea about a few things I'd need to know to try to fix this problem. Does the hard disk contain data that the printer needs to function. I know there are some similar models that do not have hard disks at all. Can I try to do a low level format to the drive and see if I can get it to work again or will there be some necessary image to restore? I've seen the exact model of hard drive being sold on ebay in the $50 range, this seems alot more attractive than the $500 hard drive from xerox. At that price I'd sooner replace the whole printer. I have tried getting into the diagnostic mode, but it doesn't seem to let me. I was hoping there would be some disk utilities in there. Any help please?

5 Related Answers

Anonymous

  • 208 Answers
  • Posted on Dec 03, 2007

SOURCE: Xerox Phaser 6100 Fuser Error

Try this,

Reset Fuser Life

  1. Using the control panel buttons scroll to Maintenance, press OK.
  2. Scroll to Check Others, press OK.
  3. Scroll to Fuser, press Reset

Ad

Anonymous

  • 208 Answers
  • Posted on Dec 20, 2007

SOURCE: How to correct error message sram error missing E?

Hate to say this but most likely the Print Engine Control Board has failed.

Anonymous

  • 2072 Answers
  • Posted on Jan 16, 2008

SOURCE: Error Number 07,010.43:7106

That code has 4 primary reasons for occuring.
First off, the code is related to the print head not moving freely from a park position to a print position.
Causes mostly arise from the printer not sittilg level front to back and side to side.
In order are what mot frequently cause this code.
1. If you remove the covers, there is a stainless steel print head block on the lower left side of the machine looking from the front. It is just about mid machine and about 1 inch square. The ink can leak down into that block causing it to be extremennly sticky and not allow for free movement of the print head.
2.If you lost power or unpluged the machine with out cycling it down properly, the print head, wiper can be tacked to the print head, not allowing movement.
3. One of the cables attached to the back of the print head may be to tight not allowing the print head to move.
4. The process motor timing may be off, although this is listed as a cause, I have never witnessed it causing the problem.
The print head isself may be bad, I have seen that once, but that was kind of a freaky sitution and that would be in my opinion the least likely cause.

Anonymous

  • 1 Answer
  • Posted on May 20, 2008

SOURCE: Phaser Imaging Unit install error

Worked like a charm! Thank you for the detailed information. The step by step instructions were right on target.

Anonymous

  • 13 Answers
  • Posted on May 21, 2008

SOURCE: 8560mfp system error 07,010.43:2640

The error you are receiveing is due to the printhead in the machine most likely being stuck in the tilt position by the tilt lock arms. The first step is to reboot the machine, which you have already done. The rest of the possible solutions require disassembly of the machine. They include:

  1. Verifying that the lock arms are rotating properly.
  2. Examining the printhead for spilled ink.
  3. Checking the process motor gears for damage.
  4. Checking the process gear box, shaft and drive module are in home position.
As well as a few others.

If the machine is new, I would suggest having it looked at under warranty by a Xerox tech. It sounds like something they would cover.

Hope it helps!

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My Samsung J3 cell phone is frozen. Any tips to fix this problem?

Hi Gail.
Soft Reset (Frozen / Unresponsive Screen) - Samsung Galaxy J3 V / J3 (2016) View this info if your device is unresponsive, frozen or won't power on or off. ... Simultaneously press and hold the Power and Volume down buttons for 12 seconds or until the device power cycles..
read up more at this link.
https://www.verizonwireless.com/support/knowledge-base-204642
or this link.
Samsung J3 cell phone is frozen Google Search
0helpful
1answer

It frozen on lock screen

try holding in power button for 30 seconds to brute force power down and then try pressing power button to turn on again . If tablet is frozen in some confused state this will reset tablet .
1helpful
1answer

Ipod disabled

Like all electronic devices, iPods sometimes freeze and become unresponsive.
Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working.
All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated.
An iPod will appear frozen and unresponsive if this feature is activated.
A lock symbol will appear on your iPod's screen if it is in Hold mode.
Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button.

Press both buttons at the same time and hold them for up to 8 seconds.
Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen.
Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod.
Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it.
Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons.
Connect your iPod to its powerblock or a computer if it is still frozen.
Wait 5 minutes and then try to reset it.
Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again.
0helpful
1answer

SECURITY CODE MODEL NO A1137

Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again. Hope this helps.
0helpful
1answer

My ipod touch 4th generations says ipod disabled connect to itunes, but screen is locked

Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again. Hope this helps.
1helpful
1answer

How do I fix my frozen e reader

Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again. Hope this helps.
0helpful
1answer

We have a new Acer Aspire one and the mouse is frozen. When I try to turn off the unit nothing happens. How do I free the unit or turn off everything?

As this was posted a month ago, I'm presuming you've solved the problem?
However, when your laptop locks up completely, the mouse won't move and the keyboard is unresponsive (press the caps lock key and see if the caps lock LED comes on or off?)
Press and HOLD the power button for a few seconds until the laptop powers off, Wait a few seconds and then power it on again, the computer may moan that it wasn't shut down correctly, but this is normal (because you couldn't shut down correctly)
0helpful
1answer

Freezing

you may visit some mobile sites.......
6helpful
1answer

Tascam 2488 locked up/frozen

This will reinitialize it to the factory settings. All data (music) will be lost.
With the 2488 turned OFF
Simultaneouly, hold down the Quick Routing, Shift, Send and Shut Down buttons.
With all buttons pressed .... turn the 2488 ON.

It shoulld go through the normal boot up screens, including a screen that states ' partitioning drive', etc. When finished it will show ' Factory Settings Reinitialized - Reboot (or something like that) and you are done.

I have the original 2488 as well, and tried everything recommended to address the HDD lockups.
I think I know why Tascam eliminated the Tone Generator (Drums) on the MKII and Neo versions.
Too much for the processor to handle?? Hope this helps.

Bill H
Not finding what you are looking for?

155 views

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...