Try this, it will reset your counter.
Power off printer
Hold down STOP/RESET button then Press and Hold down Power button
Keep Power button down and Release STOP/RESET button
Push STOP/RESET button twice
Wait 20-30 seconds - our LED showed Idle
Push STOP/RESET button four times
Push Power button twice
Power off
Next time the printer is started the waste count will have been reset
Try this:
Disconnect the power cable.
Hold down On/Off button.
Reconnect the power cable.
With the power button still down, press the Stop/Reset button twice.
Release the On/Off button.
The printer is now in factory mode (wait until idle is displayed)
Press the right arrow button (next to the OK button) repeatedly until Shipping Mode 3 is displayed.
Press the OK Button
Wait until "Without Cleaning" is displayed and then presss the Stop/Reset button once.
A test page should print.
Open the cover. (the cartridges should position themselves at the far left - the cartridge removal location)
Disconnect the power cable.
Remove both cartridges.
Close the cover.
Reconnect the power cable.
Press the On/Off button.
Wait until a Replace Cartridges message is displayed. Now insert the cartridges.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
How to reset Canon MX310
printer low ink signal
1. Power off the printer.
2. Holding the stop/reset button, press and hold
power button also. Hold both buttons
together for 5 secs.
3. Still holding the power button, release the
stop/reset buton, then press the stop/reset button twice.
4. Release power button (the screen should now
say 'Service Mode').
5. Wait until the power button lights steady
green, then press the stop/reset button three times with a 3 sec space between
each press. On the 3rd press the
indicator should turn steady orange.
6. Press the power button once, (the orange
light should go off).
7. Open the printer and remove both
cartridges. Wait for 10 seconds. Replace the cartridges and close
printer. Wait for 30 seconds.
8. Press the power button, and wait until
printer has shut down.
9. Press power button to power up. The printer will feed one piece of paper,
then ask you to set the language.
10. The page counter is now reset! Enjoy.
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