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Posted on Sep 07, 2010
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I am seeing blue lines on the document after scanning

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Anonymous

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  • Master 385 Answers
  • Posted on Sep 07, 2010
Anonymous
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Joined: Aug 29, 2010
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Reduce the saturation levels for the blue color if not all the colors. also try reducing the resolution settings for the scans

  • sheckaman Sep 07, 2010

    It is a black and white document. There are blue lines, as if high lighted (which there are none on the doc) in various areas of the doc

  • Anonymous Sep 07, 2010

    ahh, sorry. thats' a new one on me...

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Horizontal lines on photocopies made but no lines appear when document document is printed.

Hi there, As it sounds its a dirty scanning glass. Open the top of the scanner so that you can see the scanning glass.. If your standing in front of it you will see on the left hand side a strip of thinner glass.. Take a damp cloth (better cloth with spirits/surgical alcohol) and clean the both the small and the large scanning glass. These lines normally cause if the glass is dirty. Especially if your using the document Feeder. As a lot of time wet ink or typex or correction fluid gets stuck on glass which will cause these lines.
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Clean the scanner strip glass. This is the thinner strip of glass that runs from front to back right next to the large glass. This glass is only used when scanning/copying using the document feeder. The line you are seeing is because something has become stuck to the glass so when the documents are fed over the strip of glass, the scanner reads the stationary spot of debris as a solid line. Clean the glass very well using a cloth and some glass cleaner. I have seen something get under the glass as well but this is very rare. Rest assured tho that the line is being caused by something on this strip of glass.
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Try scanning a bigger document. Use a blank page big as the scan capacity and scan the blank page.

If for example you are using an a3 scanner, scan a blank A3 page.

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Check scan result, and explore the whole document using zoom to see if the line is still present on the test scan of the blank page.

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If there is no line, then the problem is usually depending on the software.

In that case uninstall the software and install it again.

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are you using the autofeeder to feed your documents?
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Have long experince with PixEdit program using Kodaks. PixEdit usually comes around it after a firmware upgrade on the scanner. Not sure about this specific model but at least OK on other models of Kodak.
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