SOURCE: kenmore 90 plus series: heavy duty super capacity won't agitate
this is the site to find out how to fix your washer.
you have a broken drive coupling.
it probably wont agitate or spin, but will fill and drain.
you need to remove 2 screws from the control panel, hinge it back and then remove the 2 brass colored clips that hold the cabinet to the base. once you do then pull the entire cabinet forwards to a 45 degree angle and pull it off the base.
then pull the 2 clips off pump and then 2 more on the motor. that will allow you to get to the drive coupling. you will find it to be broken.
replace it with part number 285753a for about 15-20 bucks.
SOURCE: series 80 Agitator top dosent work
If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.
I assume that your model number starts with a 110 instead of 100.
First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.26842692
Look at the section on the Sears site for Agitator, basket and tub.
See the part "Dog, agitator "
Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.
Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.
Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.
Following is an illustrated description of the above.
http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0
SOURCE: I have a Kenmore 80 series, Model 110 26862501;
Hi from retired Englishman in SW France,
I would think that sort of information would be on the manufacturer's plate, probably at the back, and/or in the manual.
If you have no manual you will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct ;-0)
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.
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