Scanner Error We want to make a photocopy and I have done the suggestion, the paper feeds into machine, then the red light comes on. That's it! Mike

If the problem is simply that the machine is not feeding paper, you should clean the paper pick up and feed rollers. Typically there will be one attached or above the paper tray(s) and a couple that transfer the paper through the machine to the print drum and fuser. Find them and clean them with clean cloth wet with a dilute solution of dish wash detergent with a few drops of methylated spirit or isopropanol mixed in. If paer then feeds but no print - you have more serious issues.

Hi Bridgette.

The red light on the startup-button indicates that the machine is not ready for a photocopy. Usally there is something stuck in automated document feeder (ADF). Take a close look and see if can see something in the paperpath. If no luck, try pushing a A4 sheet manually through the ADF and see if something comes out with the sheet. Usally there is a small piece of paper, a paper clip or a staple stuck in the ADF. If nothing found in the ADF, the Scanner Controller Board is probably broke, and needs to be replaced. Good luck.

I found someone had placed a piece of tape on the cork where the scanner feeds in which was causing the sensor to believe parper was there. When I removed the tape the red light went off.

theres a piece of torn paper stuck in the feed path. i used to be a photocopier tech and that was a very common problem. get out a flashlight and a pair of tweezers...

hi,clean any sensor & clear any hide misfeed sheet.send me result.
thank you.

You're right. There is probably debris on the glass where the paper passes through. It's a common problem. You'll have to raise up the scanner so that you can see the glass. Then clean it off and you're back on business.

Did you check the thickness? My printer won't feed paper that's to think or thick properly it sould say in the manual what thickness of paper you should use.

This machine problem can be very involved.
A paper jam as described can be in any locations of the copier.
First of all when the toner-developer falls on the base of the paper feeder, it can contanimate all paper feed shafts and even sensors, and plug connections.
Worn feed rolls can cause the machine to jam. Clean the rollers and see if it corrects the problem.
A bent paper tray can cause the copy to skew, causing jams.
Sometimes the plasic paper path baffles are warped leaving narrow gaps in the paper feed path not allowing the paper to go through properly.
A bad paper feed sensor can cause inttermittant paper feed jams. This sensor is located just above the feed rolls. A involved process to take out without breaking the plastic components.
The machine has paper feed clutches located at the back of the feed rolls. To get to them it is also involved. Sometimes these clutches slip and will cause paper feed problems. There paper feed solinoids may operate intermittantly not allowing the paper feed clutch to operate correctly.
The main board can also cause these types of problems, not allowing the correct signal to operate the paper feed solinoids.
There is so much in this area to locate and isolate for paper feed problems.
If all else fails, call Xerox for a service repair.

Sounds like you forgot to plug the High voltage transformer or a sensor back