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Posted on May 12, 2008
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Internet Explorer My Internet Explorer will not connect to the Internet. I can get on the Internet through AOL but when I try to connect to Comcast through the Internet Explorer it will not connect. My cable is working (I am on AOL posting this message.) My husbands computer connects to Comcast through the Internet Explorer without any problem or hesitation. My homepage on Internet Explorer is http://www.comcast.net. What it says is homepage found, waiting for reply. It also says it is connecting but isn't. Is there a simple solution? I tried re-loading Internet Explorer but MS says it is fine. Help?

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  • Suz Du May 13, 2008

    Thanks Jeff. There was nothing in dial up and I clicked the automatically detect settings. It did not work. So here is a little more history that may help. We had 3 months of McAfee for free when we bought the computers. (we bought one for my hubby and one for me). We also get Free McAfee with Comcast. The 3 months were up and we kept getting popups to go to McAfee and pay for it. We didn't need to since we had it under Comcast so I tried to uninstall McAfee and that is when it happened. I restored my system to an earlier time hoping that it would help. McAfee came back but not IE. :( Did I totally mess it up?

  • Suz Du May 13, 2008

    Jeff, I also want to add something else. In the top address bar when I open up IE it says this: http://go.microsoft.com/fwlink/?LinkId=7... I have tried to change it to comcast.net but it stays locked on this. It says the same thing in the very top of the page next to the IE icon. Dont know if that helps.

    Suz

  • kmeer Nov 12, 2008

    My Internet Explorer will not connect to the Internet. I can get on the Internet through AOL but when I try to connect to Comcast through the Internet Explorer it will not connect. My cable is working (I am on AOL posting this message.)

  • Anonymous Dec 12, 2008

    I am unable to get on internet explorer. I can get on AOL and Firefox. I installed a McAfee update and it seems to have done something or maybe it is a coincidence. Any suggeswtions?

  • Anonymous May 05, 2009

    I am unable to open internet explorer. Everytime I try to connect, the address line is: http://go.microsoft.com/fwlink/?LinkId=7... and the conection says it cannot conect to this webpage. I have tried everything I know but can't fix it. Anyone seen this before and know a solution?

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  • Posted on Feb 07, 2009
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I am aguest on this comptuter and i can not canect tothe internet because of an dns eroor 404that caused trying to canectto can you fix this problem for me i do not how i cannot aford a program

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  • Posted on May 12, 2008
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Hi Suz du - try this - on your IE - click on tools>internet options>connections. Make sure that there's nothing in the dial-up box. If there is, remove it. Then click on Lan settings snd make sure automatically detect settings is clicked. Then click ok. Close IE and re-open and try it.
If this fixes your problem PLEASE rate as fixed. If not DON'T RATE YET, Just add a comment letting me know what happened and gladly assist you further. Thanks.

Jeff

  • Anonymous May 17, 2008

    Hey Suz - if you get this message, pls send me a email at [email protected] It will be much easeier. Just put "IE problem" in subject line so I know it's you. It will go much faster. Thanks.



    Jeff

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