When making popcorn only, about half way done with popping a bag, that is the approved size, a big scary flame shoots from the small rectangular thing inside the microwave on the right side. So bad, we shut it down immediately. We have not successfully made one bag of popcorn since we got the machine.... other than that the microwave seems fine.
Try a different brand of popcorn & let me no what happens
Hey Guest let us know if you have anymore problems because our new oven still arced. It is fine if we cover the food to prevent spatter.
I called GE on this . They sent a technician to the house, he said that the microwave would need to be replaced. He immediatly ordrered a new one and it was delivered three days later. and it makes popcorn! yea!! Turns out the machine was still covered under warranty. no cost to me !!
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We got the same flame and zapping sound with our oven so we returned it under warranty. Our new one does the same thing! My concern is a fire hazard because the cover over the microwave emitter is a coated paper and was scorched on the oven we returned.
It seemed that fat deposited on the metal wall of the microwave seeps down behind the paper and ignites. This is what the evidence led me to believe when we examined the old oven.
It seems the best solution is to cover any food when you put it in the oven.
I called GE on this problem, they sent a technician out to the house. The tech said the microwave would need to be replaced. He ordered a new one immediatly and it was delivered three days later. No cost to me! It makes popcorn!! yea
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