Model no is FS21816GE-A. problem-we cannot dial it & we cannot rc ieve the phone. phone is ringing for incoming call

Whats a rotary phone? J/k we're not that old yet.

Because phone systems are no longer analong. The way a rotary rings is by an increase in line voltage.

How many handsets do you have on this system? Just the one for the base unit?

The caller ID phone having the tip & ring detection circuit to detect the incoming phone number, but in this model doesn't have tip & ring detection circuit to display other phone number but after connecting the other fax it will read the information which was stored like company name & phone number of other one..

Take your incoming phone line and plug it into the place that says "line" on your fax machine. Plug another phone cord into where it says "phone" and connect this to your telephone. Test to make sure you have chosen the right places by dialing a phone number to fax to and listen for the dial tone. If you get a dial tone, then you have set it up correctly.

On the fax machine look for the button that says "menu". Push it and use the up and down arrows to navigate the options on the display. Look for fax set up and press "ok" or "enter" on the fax machines keyboard to access this area. Look for "number of rings" and change the fax machine to a number of rings that is less then your voice mail box if you have one. Then close and save your choices.

Have someone send a test fax by dialing your phone number for the line connected to the machine. The fax machine will pick up on the number of rings set and automatically begin receiving and printing a copy of your incoming fax.

You cannot use magic jack.

You can also choose to manually answer an incoming fax if you see that your display on the fax machine says "ringing" or incoming" you can push the "start" button and this will start receiving your incoming fax.

There are 2 things that would prevent you from being able to answer a ringing phone by picking up the handset. Your phone has to be ringing, and you need to set preferred line ringing on incoming calls.

The second part is easy. Press PROGRAM 99 and dial 22 STORE on your phone. Now when a call rings on your phone you can pick it up. If you can't, then your phone is not ringing.

Ringing is set in system programming.

Carl

Somewhere you should have a programming and operating manual for your phone system. Typically in a Panasonic you turn on CALL WAITING for both Intercom and Outside lines via a code you dial at each phone on the intercom (7311# 7321# for a TA).

This is assuming that the lines are already programmed to ring at the phone.

Carl

This can be a problem with your handset.
Have you tried a different phone in that same jack?

try to make an incoming call to the phone in question by dialling the phone number from a mobile or whatever.if the phone does not ring then the line itself is not connected or has a wiring problem.
so if no dial tone and no incoming calls then check the line itself

did u try removing the battery and reinserting after 2 min..

and if already tried,

then try dialing from oter phones, or check the assign tone in ur phone contact from which ur testing to be assigned with some ring tone...