We were on a few days ago, but are unable to get back on now. there are 5 lights. The first 3 are on, the 4 one is not (internet) and the 5 one blinks now and then. How do I get it to work?
I had the same problem. I fixed it by dumping AT&T and got cable.
Hello,
It seems that there is some problem with your authentication.
Assuming that there is no problem with ISP account, Open Internet explorer - clear the address bar and type the IP address 192.168.0.1 and hit enter key. now you will see "Login" button on left side - Click on it - It will show you the username(email address) and password - If you find any discrepancy in this information or the fields are blank, please re-type it. Click on the "Connect" button. Now you should be able to connect to internet.
Take care.
You might want to check with your provider to make sure that they haven't changed anything. Power cycle the modem, and even perform a hard reset if possible, usually by means of a small button on the back of the box.
Of course you could have just got a bad modem, and in that case, it's just as easy to take it back where you bought it.
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We were on a few days ago, but are unable to get back on now. there are 5 lights. The first 3 are on, the 4 one is not (internet) and the 5 one blinks now and then. How do I get it to work? If I turn it off, wait a few minutes and turn it back on again I am able to connect with ease. But It won't keep a connection for more than a few hours at a time before I lose the connection again.
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