It sounds like you've either deleted your own mailbox or reset the password to 0000 and changed the password to the administrator mailbox. To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000. 1020000 if you have 3 digit intercom numbers. Once that's done you can go into admin programming to default your password back to 0000.
Testimonial: "perfect consultel1.... your advise was right on the money and i didn't even have to try twice:) but now how do i set up the general voice mailbox to work with "Feature 986" all other extensions seem to be working fine. What should my service class be? "
perfect consultel1.... your advise was right on the money and i didn't even have to try twice:) but now how do i set up the general voice mailbox to work with "Feature 986" all other extensions seem to be working fine. What should my service class be?
Feature 986 is the transfer to mailbox function. Is the problem with transferring to the generial delivery mailbox?
ok, to program a button for voice mail press feature *3, then the button you wish to be the open voice mail key. and press feature 981. As far as accessing the generial delivery mailbox, using the open voicemail key on the extension you programmed to recieve the generial delivery messagesshould get you there but, if you wish to access the generial delivery mailbox from any other set you can press your open mailbox key, press the OTHR soft key and enter in the generial delivery mailbox number and password (100xxxx, ok),
also the class of service shouldn't matter too much for the general delivery. I usually use COS 3 because it has a decent message length time and a password expiree of 90 days.
How do I find feature 985 or 983. I have Nortel networks T7316E, when I press on Voice Mail button(3rd from bottom left)it displays feature 981 and then asks me to enter password. I had reset the password to 0000 a while back(don;t remember how) and now it says mailbox locked, contact admin....Help Please!
it was right on the money!!!! i was getting so frustrated and im so lucky i found ur solution... Thank you so much !!!!
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sorry i postded incorrect info... I actually need help with programming the voice mail feature 981(not 986) programming and accessing the general admin's voicemail.
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