Hi, the problem is the tape has got chewed up inside the video the only way your going to get it out is by taking the case of but dont do this whilst its plugged in.
you need to take the tape off and you may have to cut the tape so you can put the case back on and switch it on so the tape will eject, you need to get what ever is keeping it stuck free, the chances are the tape has got chewed up around the drive and this will need cutting free to allow the tape to come out.
let me know if you need further assistance ok
plz rate this solution as i have a whole page of unrated posts, thanks.
you could try fast forwarding a bit or rewinding a bit then try ejecting but failing that your going to need to take the case off to free the tape
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