HP Business Inkjet 3000

Hi
From the cartridge costs it looks as if the cartridges incorporate the printhead. If this is the case - are you using HP cartridges or compatibles. Sometimes compatibles don't work when the printhead s the problem.
If you are using HP cartridges then make sure the contacts on the cartridge, and on the printer are clean. Apart from these comments I'm afraid I'm also stumped.
Good luck.

Try this...


http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01817398

The Lt Cyan printhead may have been damaged by the paper jam.

I recommend removing all the printheads and power cycling the machine (turn off then back on) Install the printheads and check that each one says OK. Replace any that show recover or bad. (HP will replace free if it is under warranty - return it to the store you purchased it from)

bring the printer to the service center for further check up

Hi

Did you check the connections in the carriage if there is little amount of ink on the contacts? if not then clean it well with a dump cloth and try to re-install the old printhead it will sure accept it. If not then the other way is to change system date of the printer first and then try again.

DO RATE MY SOLUTION

hello sir, hi, the ink comes out from the ink cartridge to the ink cradle where the ink pass to the paper, this is clogged, need you to clean the ink cradle, you can use warm water to soften the dried ink.

is it laser or inkjet, and cartridges are original ones or compatible ones, some printers will not accept comptible cartridges.

There are two possibilities here Joanne, first, it could be a false error message or else second, the Cyan/Magenta print head has gone bad.Try the following:
1. Take the Cyan/Magenta printhead out. Remember, the printhead...not the cartridges.
Clean the copper contacts with a Q Tip, moistened with plain water. Wait till it dries, put the printhead back in.
2. If this does not resolve the issue, unplug the power cord from the back and press and hold the power cord for 30 sec. This will drain all the static charges. Plug it back after a couple of minutes and see if the error message re appears.

You can clean it with maybe a little alcohol then go thru the motions of cleaning from the printer controls

try to clean with tissue will mostly solve if does not solvethen go for replacement.rate this as fixya to encourage us to solve more and more problems like yours.good luck.