I had to call the repairman. He said it was an overheated solenoid in the door lock. The "repair" is to let the washer cool for about 10 minutes (unplug it), then try again. If you're still getting the code, you'll probably need to call a repairman like I did. Though once he put it into diagnostic mode the code "cleared" and it works again. The final fix is to replace the lock.
A code E27 means a problem with the door lock. Try
unpluging the machine for an hour and see if it resets the lock.
If not remove the cover on the lower right
corner you will see a white plastic pull cord. Pull the cord and pull open the
door. If that doesn't reset the door lock you will need to replace the lock.
I had this problem. I tried to interupt a cycle just after it started and then couldn't start the cycle again, with the E27 code coming up.
e27 refers to a problem with the door locking mechanism which could be due to a number of causes. The problem I had was with the solenoid in the door, not a genuine problem with the door latch mechanism.
Here is how I fixed it:
(1) Set knob to off
(2) Hold down spin selector and Allergy rinse buttons and turn the knob to the LEFT (right does not work)
(3) The display then shows a number of program codes P01 to P14. (Pressing spin selector rotates through the codes).
(4) Press spin selector until you reach P02 on the display, then press the start button, the door will click and the machine will begin a cycle.
(5) Turn the knob to OFF, and then you should be able to use the machine as normal.
The E27 error flashes on the washer LCD screen and stops the current load. Unplug your washer for 30 minutes and then plug it back in to reset the code.
Open and close the door two or three times to reset the sensor. Sometimes the door has been closed too hard and the sensor reading fails.
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