LG Tromm Washing Machine Won't Drain code comes up OE

Hi,

Here is a tip that I wrote about the LG OE Code and the causes and fixes...

Here also is the complete list of LG Codes

heatman101

..,/.

The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.


LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

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I had something similar. It turned out that one of the option keys was stuck in an "in" position (did not jump back out after it was pressed) which disabled the functions of all the other keys. The lights in main dial came on but it was not possible to do anything else.

The LG error code OE simply means “the pump is blocked”. Presumably the water isn’t being emptied properly.A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.

Clean and straighten the drain hose / clean the drain filter.

what should I do?

An OE error presents if the washing machine has not successfully drained the water in ten minutes. However, the OE error code does not always mean that the washer requires a service call. If periodic maintenance has not been performed on the washer, there are a few simple steps to take before calling for service.
Step 1: Check the drain pump filter.
Items caught in the drain filter will prevent proper drainage. Over time build up can occur from detergents and additives used in the machine. Manually drain unit through the drain hose, then lay a towel down to catch the water, and remove the filter. Clean the filter thoroughly and restart the machine.
Step 2: Check the washers drain hose.
If the drain hose is not installed properly, the washer will not drain properly. The drain hose should not be installed more than 1 meter higher than the bottom of the washing machine.
Step 3: Confirm that the washer is leveled properly.
If the unit is not leveled properly, it will not drain properly. The front of the unit cannot be higher than the back or vice versa. If not properly leveled, the water can flow back into the machine. If this is the cause of the problem, please level the machine using the supplied leveling wrench. When you place a LEVEL on the washing machine, the bubble should be in the center. Confrim that the washer is leveled from side to side and front to back.

the OE message means that the machine has not fully drained out all the water. you can try to re set on drain or you may need a service call. hope this helps.

The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.


LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

oe means drain error (outlet error)
Poss causes:
drain hose kinked,
filter blocked,
pump impellor blocked.
Hope that Helped
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George

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Lets try this first!
Did you try to open the door when the breaker was off or only when you turned it back on??
How old is the washer?

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