SOURCE: keyboard
You can try following before sending details.
1. Right click my computer then properties then hard ware. then device
manager. See keyboard is listed against + sign, if yes expand it and
see "Standard101/102-key or standard Microsoft manual PS/2 keyboard. If
Yes the right click on it and update driver. If problem is not solved
click on properties ans see device status " device is working properly.
Further try to uninstall and remove USB or PS/2 cable and reinstall .
Reboot the system.
SOURCE: my dell keyboard will not work i hit the num lock
Power your system off, then on.
Hope this helps.
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