I need to move my LG Washer and cannot find the 4 moving/shipping bolts. Would you please tell me the length and weather they are fine or course thread? Thank you, Bruce

3 bolts will be ok, The drum cannot move and as long as the other 3 bolts are intact and not broken then there won't be any damage to the machine.

You failed to remove the shipping bolts with spacers (4) from the back of the washer.

Your shipping support hard ware should be in a bag behind the appliance. use this service manual as a guide to moving your appliance I think page 9 or 19 shows the hardware

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

No do not replace the shipping bolts. I assume you have a front loading washer. The tub is secured by bolts during transport. Then they have to be removed so that the washer will operate properly without damaging the machine.

Many machine manuals are available online. For example, LG washers manuals are available at their site and under more information for models sold by Home Depot (http://www.homedepot.com/Appliances-Laundry-Clothing-Care-Washers-Front-Load-Washers/h_d1/N-5yc1vZ1xr5Zbv6h/h_d2/Navigation?langId=-1&storeId=10051&catalogId=10053&omni=c_Front%20Load%20Washers). The LG front loading washers use 4 bolts with retainers. If they are not removed, the machine will have severe vibration and noise. The vibration can damage the unit.

I hope this helps.

Cindy Wells
(if you have an top loading washer, shipping bolts are less common. If you provide the model of the washer, I'll see if it is one for which I know the shipping instructions.)

Yes

If you can remove the top cover, then all you need to do fit some polystyrene packing or the like inside the cabinet to stop the drum from moving about, and this should do the trick.

Hello Jeff,

Unfortunately, these are specially made bolts that have threads only on the first section of the bolt, so they can secure the wash drum and not interfere with anything else. You also need the special sleeves for the bolts. I would not try to use standard bolts from a hardware store, as they could damage the wash drum if you overtightened them or they were too long. LG, and most washer manufacturers, don't publish the size, thread count and length of their transport (shipping) bolts, hence the reason they advise to keep them for future use.

So if you're only moving the washer down a set of stairs, you should be fine if you take it easy and either hand carry it with two (2) people, or use an appliance truck to move it down the stairs.

If, however, you're looking to move the washer any distance via truck, etc., you'll want the shipping transport bolts and sleeves to keep the drum and suspension system from getting damaged.

You're best bet is to get in touch with LG customer support and obtain a set of the transport bolts. You can reach them by callling them from 8AM to 8 PM toll free at 1-877 714-7486 and follow the prompts to reach customer support.

Here's a link to the owner's manual for your washer, just in case you've misplaced yours.

http://aic.lgservice.com/gcsc/dwn/main

Hope you find this Very Helpful and best regards!

Just looked at mine (we had to order them before the military would move ours). They are two different sizes, have a long plastic washer (lengthwise), and are - believe it or not - like a lag bolt on the end! A hybrid mess meant to force us to order them, if you ask me. Not sure you should try rigging it, best if you order them, you'll see what I mean when you get them. Sorry, we were in the same boat too. Wish I never bought this LG, but that's for another post.

Need shipping bolts for the LG Front Loading washer ... original bolts disappeared from yesterday and we're moving now.

Need a FAST solution today... do you know an alternative size or bolt I may use to substitute?

It is best to re-install the four shipping bolts in the back of the machine during the move. If you don't have them, contact a dealer. Please don't rate, as anything but a Fix-Ya lowers my score. Thanks.