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Sounds like a driver/cable issue.
Uninstall all drivers/software for this device (be sure to unplug the printer first)
Download the latest drivers/software from the Dell Website
Attach the printer to a different USB port than the one you had previously
Re-install the drivers/software
If this fails - Check your USB cable. 90% of the time it's a faulty cable or USB port.
Some printers also have a "resume" or "connect" button on them, if this is the case, it may be as simple as pushing that button.
I am having exactly the same problem. I was told to uninstall the printer and reinstall it, following instructions on the computer. But at the end of downloading the reinstall, it tells me to put in the cd that came with the printer to finish. I do not have the cd, so I would like to know how to get one?
there is no compatibility problem.. u just need to uninstall the drivers and go to support.dell.com to download and install the latest drivers for ur printer model.
Download the printer driver from dell web site and try to reinstall. Before reinstall the printer driver you need to uninstall the previous printer driver from control panel->program feature->dell printer
Hi there,
" Unplug the printer cable from the computer.
" Unistall the printer drivers from Device manager and also unistall the all the printer appications
" restart the computer
" Click here and slecet the operating system and download the drive
"
" after installing drivers and software it will ask you to connect the printer.
" then you can connect the printer and and try to Print the test page.
what operating system are you using? if you have windows vista then go to the dell site, download the patch under the windows vista drivers. run the patch, it will remove all traces of the software then download the latest vista driver form the dell site and install it. if that doesnt work then try this.
1. Download the latest Vista driver. 2. Disconnect the PC from the network/Internet 3. Delete the printer 4. Disconnect the printer from the PC 5. Uninstall the software from Device Manager (you have to choose view, show hidden devices). Right click on the printer and choose uninstall. 6. Uninstall the software from the program group or the control panel. 7. Reboot 8. Delete everything in C:\windows\system32\spool\drivers\w32x86\ 9. Install the Vista Driver reconnecting the printer when the driver install calls for it.
» Uninstall Existing Dell™ Printer Drivers Before
reinstalling any printer drivers, it is necessary to remove any printer
drivers that were previously installed. Not doing so can cause problems
that prevent the computer from communicating with the printer. To uninstall previous printer drivers:
Turn off the printer.
Disconnect the USB cable from the back of your Dell printer, click the Start button, point to All Programs, point to Dell™ Printers and then point to the listing of your Dell printer and then click the Uninstall Dell Printer icon.
When the Dell Printer Uninstall confirmation window appears, click Yes. This process may take several minutes to complete. Do not attempt to power off the computer at this time.
When the Dell Printer Uninstallation window appears (Figure 1), click to select the Yes, I want to restart my computer right now (recommended) option, then click OK. (The system automatically shuts down and restarts.)
After the system restarts, the printer uninstallation process is complete.
Note:
Do not reconnect the USB cable to the printer until after you have downloaded and reinstalled the printer's drivers.
Back to Top » Download the Printer Drivers for the 922 All-In-One Printer From Support. Dell.Com
Well download the driver for the printer and when you run the setup it gives and option to uninstall the previous installations,So u can try it that way.
it's unusual to have same problem if completely uninstalled printer(removing printer, then uninstalling,after which use printer installation cd then re connect printer when prompted).
If you have a spare usb port install software then connect printer to a different usb port.
Lastly try; go to printers and faxes folder>right click on printer icon>properties>advanced, then click the radio button 'Print Directly to the Printer' and see if it prints.
Also make sure this printer is set to default printer
Try an updated driver, if any,from the Lexmark web site, as they are the same printer without the Dell logo.
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