My dehumidifier leaks and not shut off. The bucket is full, but the unit still runs and I notice water puddling under the unit and my rug is wet around the dehumidifier.

Robert, The water tubing that runs form the interior of the unit to the water bucket is clogged to solve this problem, turn the unit OFF & unplug it. Then do the following.

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: Is you don't have access to a Zip Tie, you can use something similar that flexible, like a long pipe cleaner. But, NO wire coat hangers.

I hope this helps you and thanks for choosing FixYa.

If the unit is leaking under the bucket and you haven't been able to find a crack or hole in the bucket. The bucket may not be properly inserted in to the dehumidifier. Remove the bucket, empty it and reinsert it into the unit making sure that it fits in squarely (Top to Bottom).

If the above doesn't correct the problem, the drain tube to the bucket may be partially clogged. To check this, you will need an 18" long, plastic Zip Tie or something similar. But NO wire coat hangers. Turn the Master ON/OFF Switch to OFF and unplug the unit. Remove the bucket and you will see a drain hole or tube at the top of bucket cavity. Carefully insert the Zip Tie and continue to push it in unitl you reach the bend in the tubing. You will need to gingerly work it past this bend, until it either bottoms out or you run out of usable Zip Tie. Now, slowly remove the Zip Tie while rotating (twisting) it. As you reach the end of the Zip Tie be prepared for some water to follow.

Hope this helps you troubleshoot and solve the problem. Please let me know. Thanks.

Hi, Sounds like the circuit board...they often will just do that...IF you can get one it will be half the cost of a new unit...
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Dehumidifiers have a container that holds the water the the unit extracts from the air. If that container is full or not placed correctly, the water will leak out of the unit.

You should clean off the condensor coils with a vaccum and soft brush. Also, check up inside the area where the condensate drips into the collection reservoir (or goes directly into a hose attachment discharge) to see if something is partially obstructing the water flow and is dripping onto the floor, etc.

You might find that you've got some buildup of dust, dirt, and some other gunk that is mis-directing the water (condesate) that the dehumidifier is drawing out of the air.

Lastly, check the unit to see if it's level, but frankly, I highly doubt that's the issue, based on the 5+ years of good working service for you.

So long as the unit is still running and keeping the humidity in check, (if the above steps don't resolve the issue), I'd continue using it until it finally quits running, but I'd put a plastic boot/shoe mat under it to catch the small puddles of water.

The dehumidifier should draw the small puddles, so it'd be less expensive to get a $4 boot mat than dropping another $240+ for a new unit, as your's seems to be working fine, aside from the occaissional puddle issue.

Hope you find this Very Helpful and best regards!

One of two things is happening here.

1. Either the compressor isn't running or...

2. The water is not being routed to the collection bucket properly. This dehumidifier has an option to connect to a hose that can be routed to a drain. Look in the back of the unit to see if you see a connection that could accomidate a garden hose. If you see this and there is no hose connected you may be dumping the water on the floor instead of the bucket. This could explain why your carpets are damp.

I have found this issue to be pretty common on alot of LG dehumidifiers. Try and reseat the bucket so the left and right sides where the bucket meets the dehumidifier are both flush with the dehumidifier. The issue usually is you will notice that the left side sticks out a little farther than the right side. If this is the case that means the bucket s not fully engaged with the sensor and it will keep running even when the bucket is full. If you reseat the bucket and both sides are not even try reseating it again until both sides are flush. Once they are flush let t run and keep an eye on it the first time running it like this. You should notice the full bucket light when the bucket is full now. If you found this solution helpful please rate it.

Thanks - Tech101

possible that the cooling fins have frosted over...this happens when a cold surface appears in a humid room that does not have enough heat to prevent the freeze-up on the fins. If you look at the fins (above the water bucket), you may see the frost. One solution is to turn up heat in room, followed by placing a fan to blow air through fins if still frosted. If you do not have a frost problem, then ensure compressor is running. If comp is running, then return dead unit.