I cannot get my sansa miniclip 4 gb to turn on nor can i format on my pc. It is not recognized as a removable device only as a volume on pc. I checked properties and it said that it was full but opened files and none exist. I cannot get it to do anythig period but sit there and stare at me. P.S. I bought it for christmas for my kid and it has never been used because he couldnt get it to work. Im just finding out about this.

SOURCE: Windows Doesn't See Music

You probably switched it to MSC mode. If you go to Settings->USB and select Auto-Detect it switches it MTP (media transfer protocol?). The player understands both transfers, but they're invisible to one another.

SOURCE: How to fix "mp3 virus"??

YOU ARE MY GOD! I't worked perfectly! My Sansa e260 is like, my LIFE. And now It works again n.n

SOURCE: Help me fix my Sansa c140

i had exactly the same problem and than i wrote the guys on www.sandisk.com they had my device replaced.

SOURCE: Sandisk Sansa View 8GB = would not connect

Changing MTP to MSC fixed it. Thanks a million.

ThaMp3Doctor

• 8597 Answers
• Posted on Jan 01, 2009

SOURCE: My Sansa Clip (4 GB) is not detected in pc but it get charged.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor