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you can do this on your own too. All you need to do is have a nokia pc suite, a usb data cable and a broadband connection. Visit the official website of nokia, click the option of support/software and choose your phones model no. And language. Connect it with the usb cabel via pc suite. But beware that no interruption like call, powercut should come in between your software upgradation process !
install the sony mobile software that came with your phone, and use data cabel to connect or you can use bluetooth also, if you dont have software then you can download it from sony erricson website
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