Question about eMachines EZ1601-01 All-in-one PC 18.5' Widescreen Intel Atom N270 1GB DDR2 160GB Intel GMA... PC Desktop

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I attempted a factory restore from the OS, then from the hardrive and both times this got this error message: "Restore failed - reason 0x00000017 Click OK to restart the computer" I then click OK and the system restarts but doesn't go any further than the Windows XP screen. I left it overnight and it was still on that screen in the morning.

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  • costazoo Aug 14, 2010

    I have followed the previous advice, to no avail.

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Hi,

STEP 1:

Initially try a power drain

- Turn off the compter
-Disconnect the power cord and other connected cables from back.
-Press and hold the Power button for 30 Second
-Connect the cables and try booting.

If Power drain fails; you have to Repair installation. Go to step 2.

STEP 2:

Restore failure has corrupted your Operating System (OS) files. We need to run a repair installation with the Operating system disc to fix the corrupted files. Repair Installation - This process will not delete the data, it just repairs the OS files.

Steps to perform repair installation:

Insert your Windows XP Setup CD, and restart your computer.

1.When the Press any key to boot from CD message is displayed on your screen, press a key to start your computer from the Windows XP CD.

2.Press ENTER when you see the message To setup Windows XP now, and then press ENTER displayed on the Welcome to Setup screen.

3.Do not choose the option to press R to use the Recovery Console.

4.In the Windows XP Licensing Agreement, press F8 to agree to the license agreement.

5.Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.

6.Follow the instructions on the screen to complete Setup.

Regards,
Riztech

Posted on Aug 14, 2010

  • 6 more comments 
  • costazoo Aug 14, 2010

    Can I download a windows XP setup disk and use the product keey on the machine? It did not come with disks.

  • Mohammed Rizwan
    Mohammed Rizwan Aug 14, 2010

    Yes, you may download and use the existing key. There is another way to work around. We need to figure out if this machine came with inbuilt recovery partition.

    If it has an inbuilt recovery partition, we can run repair without setup disc.

    To check if computer has an recovery partition, the moment you boot the machine; keep tapping the F8 key. You will see a screen says "Windows Advanced Option".

    There you need to check any option; please post the options that you see.

    Regards,
    Riztech


  • costazoo Aug 14, 2010

    These are the options I have:

    Safe Mode
    Safe Mode with Networking
    Safe Mode with Command Prompt

    Enable Boot logging
    Enable VGA Mode
    Last Known Good Configuration
    Directory Services REstore Mode (Windows domain controllers only)
    Debugging Mode
    Disable Auto Restart on system failure

    Start windows normally
    reboot
    return to OS choices menu

  • Mohammed Rizwan
    Mohammed Rizwan Aug 14, 2010

    You don't have an Recovery partition; try entering SAFE MODE and see it XP Loads. Or else we need to run repair installation. We dont have any other choice.

  • costazoo Aug 14, 2010

    When I try to enter safe mode and error message comes up: "the system is not fully installed. Please run setup again." If I click OK it then goes to the same XP screen that it stalls at every time... Where can I download an xP repair disk from??

  • Mohammed Rizwan
    Mohammed Rizwan Aug 14, 2010

    You cannot download legal Windows setup CD, You may ask you friends or some one. In internet there are many illegak versions of XP setup downloads, but in Fixya we do not recommend it.

  • costazoo Aug 14, 2010

    Well that does not help me much!

  • Mohammed Rizwan
    Mohammed Rizwan Aug 14, 2010

    Windows XP files are corrupted and will never boot untill it repaired. This is the only option to repair the Operating system. You have get a XP Setuo disc to fix this problem.

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Hi! Please try this. Remove the battery of the pc and unplug the pc from power source then press hold the power button for 10secs. this should drain excess power and will reset the system. Put the battery in again then turn on the pc and see how it goes. You should to this as a first course of action and please write back on the progress. Hope this helps and have a good one!

Posted on Aug 14, 2010

  • 2 more comments 
  • costazoo Aug 14, 2010

    Hi! I have removed the power, but don't know how to remove the battery as it is an all in one desktop. Will unplugging it for a while work?

  • dj_relly999
    dj_relly999 Aug 14, 2010

    Yes it will work. Just dont forget to press the power button after you unplugged the pc.

  • costazoo Aug 14, 2010

    Have tried this twice and still stuck on the Windows XP screen???

  • dj_relly999
    dj_relly999 Aug 14, 2010

    Hi! if still no luck on this I believe that its a hard drive problem. You will need to reformat the hard drive for programs may have crashed.

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