Maytag top load neptune washer

The control board is faulty and will need to be replaced. Here is the part to order and it comes with a 365 day, any part, any reason return policy.

I would go into Service Mode and try to unlock the lid latches. Google this

Neptune TL Washer FAV6800AWW

Go to the 5th post down there is a link to the Service Manual. The Service Manual will show you how to get into Service Manual and unlock the lid Locks. If you can't unlock in Service Mode the Service Manual will show you how to release the washer top from thew base to remove your clothes.

If you need additional help post in that forum for help ; Maytag/Magic Chef/Admiral/Jenn-Air

either the pump filter is clogged or you have a bad drain pump

If the machine is a FAV6800A or FAV9800A google ""Sticky: Neptune TL Washer FAV6800AWW""" Post your problem at this Forum. You will find the FAVA9800A/FAV6800A Service Manual at that site.

If the machine is a FAV6800A or FAV9800A you can go into Service Mode and tes the Drain Pump. Then we can start to troubleshoot the issue if the above model is your machine type.

This site is not really geared up for DIY folks.

Test mode? Do you mean Service Mode and you turn on the solenoid for the water valve to divert water to the Fabric dispenser reservoir and it is flushed in Service Mode?

See if this solution will help with your trouble shooting.
Let me know if I can help……Rich

how do I get to the light bulb on the Maytag Neptune front load washer, to change it?

The pump has some debris in it. Clear the pump and you will be good to go.

Hello n8mtsn,

I would pull the 120VAC power cord to the washer for 10 seconds then power back up.
See if you can get into service mode. To enter Service Mode press and hold he Enviro Plus and Spin Only keys for three seconds or until the control beeps and the display reads “00”. If you can’t get into Service Mode I feel you have a Control Board issue/failure.

If you can get into Service Mode then go to page 15 of the SM and we want to try a Quick Service Cycle test. Follow the instructions to enter the Quick Service Cycle test and let us know the results. If the test will run it will take about 10 minutes.
Link to Service Manual for reference. Sears Parts Direct for reference.
Rich

maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.

the main control board could be bad, i dont want to tell you to replace it as it is expensive. call maytag and see if you can bring it somewhere to test.