you might have to physically unplug the leads for this
cd/dvd then plug them back this should activate the found new hardware
wizard or
you might have to uninstall
then restart your computer then reinstall your DVD/CD then reinstall the driver
for this device
if your computer came with
a motherboard disk the drivers could be on it
click start control panel
administrive tools computer management device manager scroll down cd dvdrom
drives if you see a yellow question or exclamation mark?! or a red x
right click you will need to update the driver
or
select properties general troubleshoot, select driver
click to reinstall drivers click update driver
hope this helps
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