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Posted on Aug 10, 2010
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My bb8900 curve is frozen. Cannot access my phone or menu. Apears keys are not working. Did a soft and hard reset - problem still remains. Taken the batery out overnight and still the problem continues. RIM's proprietary statement is affixed to the screen.

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  • Expert 101 Answers
  • Posted on Aug 10, 2010
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The issue you describe appears to be corruption of one or more system files within the BlackBerry OS. A forced update should restore your BB to working condition, but there is the risk that you may lose your data. If that is a problem, do not proceed.
If you wish to restore the BB, please continue below after verifying that you have the following:
A. Computer (Windows) B. BlackBerry Desktop Manager software (BlackBerry.com) C. Latest version of the BlackBerry OS for your make/model BB
To get the OS, simply logon to your carriers website and download the latest version of the OS for your BB. Once the file is saved to your computer, you need to install the setup files just like you would anyother program. When completed, proceed to step #1.
1. Open BB Desktop Manager 2. Remove the battery cover, battery and microSD card (if you have one) from your BlackBerry. 3. Connect the BB to your computer via USB cable (without the battery in place, just the phone's shell). 4. There should be a few drivers that will load automatically and the BB Desktop Manager will recognize your BB. 5. Close the BB Desktop Manager once it has been detected. 6. Go to the following path. C:\Program Files\Common Files\Research In Motion\AppLoader 7. Double-click the "AppLoader.exe" application 8. Once it loads, the application will detect your BB and proceed to update your BlackBerry's OS. 9. If you are prompted to backup your BB data, please do so. If not, then proceed to step #10. 10. Select wipe (or secure wipe) to completely remove the existing OS and data.
A fresh, updated version of the BlackBerry OS will be installed on your BB. The process takes about 35-90 mins to complete. Once done, the BB will automatically reboot and if you had an existing backup or created one before wiping/installing, you can now reopen the BB Desktop Manager and restore your backup to the BB.

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1answer

How do i hard reset my samsung a777 phone to bring back sound?

Hard Reset SAMSUNG A777
  1. While in standby mode, press the left soft key for Menu.
  2. Select Settings.
  3. Select Reset Settings.
  4. Press the left soft key for OK.
  5. Enter the password, using the keypad, default password is "0000".
  6. Press the left soft key for Confirm.
  7. Press the left soft key for Yes.
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Lost my blackberry main menu

If you have tried everything, I would recommend a hard master reset:

This is a really simple way to hard reset the BlackBerry Bold smartphone. If your BlackBerry Bold is frozen or for some reason you need it to have it hard reset then here's how:
1. Pull out the battery from the device and wait for a while around 10 seconds should do.
2. Now put back the battery and it should be resetted. Replace the battery.

If you are lazy and don't want to remove the battery you can also try a soft reset first.

Here's how to do a soft reset.
Press alt+shift+del all the same time.
Another way is to do it via the menu
1. Select Options.
2. Select Security Options.
3. Choose General Settings.
4. Then tap on Menu key.
5. Select Wipe Handheld.
This will wipe out all the data on the device.
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Where could i find my reset button on a blackberry 8520

Try removing the battery and then replace it back. That should reset it.
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My sciphone deam g2 w/wifi turn on but only apears the brand and model and then the screen is turn off but not the telephone. Not reponse any comand. If I conect the data cable apears the android image...

Try a hard reset, if not go directly with manufacturer and upload soft version, that always fix its, also try hard reset by Hardware Keys but unless you have flashed it, it dosent come it android. take care
Sep 22, 2011 • Cell Phones
0helpful
1answer

Hello. i have black beery curve 8520, i had done something on setting and i can't send a txt but i can still recieve them and calls

Hello, you will need to perform a soft reset to your blacberry. A hard reset is not adviceable since the effect of changes made by you is not critical.Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer.Hope this helped.
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Hi there i have downloaded qeep on my blackberry curve 8520 and had an error message come up on opening the file the error code is error starting f4d896b1dec1 module f4d896b1dec1 has verivacation error...

Hi,you could try this, it worked for me, might not work on all black berry,But you could try itout and get back to me it if helped.

RESET BLACK BERRY


How to Reset a Blackberry


There are three main types of Reset that apply to the Blackberry. These are listed in order below. Instructions for Blackberry Pearl are slightly different - see bottom section of the Tip.

1) Soft Reset - simply press the ALT+RIGHT SHIFT(CAP)+DELETE keys.

This reset stops all applications that are running on the Blackberry and will help if you are having problems connecting the device to computer. This reset will not erase any information from your device.

2) Double Soft Reset - this reset is almost equivalent to a full hard reset. First perform a Soft Reset as outlined in Step 1.

As soon as the screen is no longer black - repeat the steps once again exactly as before.

This takes you to another screen showing an hour glass. Allow the device to reset. This helps if the device has suffered a more serious error. Be aware you may loose some information from your device. A backup is advised prior to proceeding if at all possible.

3) Hard Reset - this is the full blown reset and will fully reset the device to help resolve critical errors with software or hardware. Again back up important information before proceeding if possible.

Note: For RIM models 850, 857, 950, or 957, you must insert the end of a paperclip or similar blunt object into a small recessed hole on the back of the unit and depress the switch inside. The device will reboot and be hard reset.

Other Models: With the device turned on - remove the battery for 30 seconds or more. Now replace the battery. The device will reboot and be hard reset.

Blackberry Pearl: To reset to factory defaults enter 'Options' from the main menu. Scroll to Security Options and press the trackball. Choose 'General Settings'.

Press the left soft key, then scroll to "Wipe Handheld" with the trackball and press the trackball. To initiate the factory reset, your phones security code may be required in order for the process to complete. Your phone will now be restored to its original settings on leaving the factory.

A hard reset can be achieved with the Pearl in the same way as outlined at Step 3 by removing the battery.

Be aware that resets such as these may erase data, such as contacts, ring tones, pictures, text messages and stored Internet files and emails. Make sure to back up important information beforehand if at all possible. You can obtain software to back up the device to your computer directly from Blackberry Below.


software112.com/products/blackberry-desktop-software.html


Hope this Tip helps. If so please do leave a vote for the solution.

Good luck

Thanks.
Feb 09, 2011 • Cell Phones
0helpful
1answer

My blackberry curve 8900 screen is frozen and i have tried both soft and hard resets they dont work what else can i do?

best thing if that dont work wait till the battery runs out. or take it to a local phone place to get it fixed ?
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BB8900 can hear the caller but they can hear me

Hello,

The problem with your BB8900 is that the mouth piece on your phone is bad, that is why people you are calling or people calling cannot hear you.

All you need to do is to get the mouth piece replaced in other for people to hear what you are saying when calling.

Change the mouth piece as advice and you will see that people will now hear you when you are talking with your BB8900.

Meanwhile, i advice you to get hands free and be using it pending the time you will fix your phone.

Take care.
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Phone freezes when booting up when at windows logo stage...wat to do? phone has no antivirus, I have cleared storage for two times,taken out battery and tried to reboot but didnt work.

hard reset the phone, try;
If you cannot run program to hard reset form "Expert" folder. Turn off your phone, then press both *SOFT KEYS* and *POWER ON* device. After moment release both soft keys. On the black screen asking for confirmation press *GREEN PHONE BUTTON* and wait couple minutes for phone to initialize.
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Numbers key have frozen

Have you tried soft reset ?? Or even Hard Reset (delete eveything from phone). Make sure that no keys are stuck.
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