I have a Brother CS-770. My fabric got pulled down into my sewing machine and the thread got tangled and I got an error message E6. I untangled everything, checked my needle to make sure it wasn't bent and tried to continue sewing, but my machine is not picking up the bobbin. The needle just goes up and down and it doesn't "sew". I checked to make sure everything was threaded correctly, and cleaned the bobbin case. It still won't pick up the bobbin. What can I do?

Follow the instructions below if you receive the error message "E6"
1. Check if the machine rattles and stops as soon as the sewing starts
- Upper thread could be tangled or threaded incorrectly
- Check that the thread take-up lever is threaded

- Raise the presser foot to raise the needle to its highest position and re-thread the machine
2. Remove the bobbin and bobbin case
- Clean any lint or loose threads

- Install the bobbin case so that the projection on it aligns with the spring and install the bobbin into the bobbin case

3. The needle could be bent
- Check that the needle does not hit the needle plate
- Replace the needle if necessary
- Make sure the flat side is facing the back
If the problem persists, your machine may require service.
If the machine is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.
If the machine is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx
https://help.brother-usa.com/app/answers/detail/a_id/54048/~/error-message-e6

An E6 error indicates a thread tangle. Combined with the noises you are hearing my guess would be that the tangle is around the take-up lever pivot and is seizing the machine (causing an overload - hence why it won't sew). The origin of this is often a further thread tangle between the tension disks, which has allowed the thread to fly loosely around the take-up. Your best bet will be to take it to your local sewing centre. This is the sort of issue we commonly address as a part of servicing. You will find a description of what you might try in the Service Centre section of our shop's website http://www.kornacraft.com.au/sewingcentre-under-the-covers/

The motor locked up because the thread is tangled.
Solution:
Remove the tangled thread before continuing the operation.
Clean the bobbin case to remove the tangled thread.
After cleaning the bobbin case, insert the bobbin case properly.
If the needle is bent or broken, replace the needle.
Then, thread the upper thread properly, and continue the operation.

Brother Computer Codes

• E1: Make sure the presser foot is lowered before sewing.
  E2: You chose a stitch other than a buttonhole stitch or a bar tack stitch and you tried to sew with the buttonhole lever in the lowered position. Raise the buttonhole lever.
  E3: If you selected the buttonhole or tack bar stitch and start to sew with the buttonhole lever raised, you will get the E3 code. Lower the buttonhole lever.
  E4: You hit the reverse button while the bobbin winder shaft was moved over to the right. Move the bobbin winder shaft to the left.
  E5: On automatic sewing machines, the start/stop button was pressed while the foot controller was plugged in. Unplug the foot controller if you are using the automatic function.
  E6: This code tells you that the motor locked up because the thread is tangled. Untangle the thread, make sure the machine is threaded properly and that the proper tension is set before continuing.
  

Hello

This code tells you that the motor locked up because the thread is tangled. Untangle the thread, make sure the machine is threaded properly and that the proper tension is set before continuing.

It could be that the bobbin is being put in upside down check to make sure that you do not need a bobbin with a magnet on one side. also make sure there is no thread tangled inside the bobbin housing it will cause the timing of the machine to be off and cause issues with your needle picking up the bobbin and thus cause a mess inside you bobbin housing

Are you saying that you changed the needle? You cannot tell if your needle has a burr on it or not. Because if you did, you may have messed up your timing and need service because it will take special tools and know how to fix it. . Try another needle one more time (make sure that the flat side faces away from you) and different thread. Rethread with your presser foot up, then pull the top thread, it should move smoothly, now lower the presser foot and pull the thread, it should barely move. This should seat the thread in the tension discs. Also, check that you aren't using the wrong size needle for the task at hand.

In my Brother CE-4000, it appears as though the feed dogs (which you can change to a higher position or a lower position) are allowing the bobbin case to spin all the way around and then the needle hits the bobbin case. When the feed dogs are in the lowest position, the bobbin case does not spin all the way around when the needle moves up and down (and therefore the needle does not get stuck in the bobbin case. I am wondering if this is a problem with the feed dogs/case?

Go to www.brother-usa.com and you can download your manual for free or call them, Your E6 message means that you have a thread tangled and you must get it out of the machine, totally unthread and brush bobbin area and feed dogs then, unplug and it will reset, then plug in and rethread,

If your thread is not tangled .The E6 will come up also if the top thread is not threaded properly. Is your thread breaking at all ?

actually e2 is the button hole lever being down. e6 means that the thread is tangled and to prevent the motor from overheating the machine automatically stops. All you have to do is re-thread the machine and take the bobbin out, untangle it and put it back in and sew. This usually works. If it keeps happening, there could be a few things wrong.

1. if you are using thick fabric your tension should be lower. normal tension is 5.

2. your machine is out of alignment. take it in to a service center, they can fix it in 5 minutes. to find a service center near you go to http://www.brother-usa.com/service/

3. your needle is old or bent and should be replaced.

4. Your needle is too thick, standard is 80. The thicker the fabric, the thicker the needle.