Every file (that contains video or sound etc) has something called file extension like mp3,mp4, mtv and avi etc. This MP player "Tevion MP4 player"needs to be in in MTV file format. If you have purchased it you will get a CD with it. and this CD contains the converter to convert the MP4 file format to mtv so you can run it. If you do not have the CD than you can download it from here.
http://www.fascin8.co.uk/support/8198.exe
I recommend that you watch the following video related with this product
http://www.fascin8.co.uk/f8/tevion/mp4/4gb-mp4-4701
Be confident and do not be hesitant, If you still have problems with tevion. Change your media player to VLC. Plays all sorts of video and sound files even mp4 and flv and above all its free.
Good Luck!
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