Take out the cart. all the way check if there is any broken plastic then put it back in resetting the printer, check for obstruction of the print head make sure its free of drebris or dust useing a can of compressed air, thanks for using Fixya
Btw, I’m available to help over the phone in case u need at
https://www.6ya.com/expert/edwy_1a56970cf1ea4620
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