SimpleTech 320GB SimpleDrive External by Fabrik 320 GB USB 2.0 Hard Drive Logo

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Posted on Nov 13, 2017
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It's been working fine. However, now when I click on the "external HDD" icon, I get all my folders -- but when I click to open them, they're either empty or it just hangs, won't open up after hours -- I've tried ejecting and rebooting, tried turning computer on with it plugged in -- it sees it fine, just can't get all my stuff :(

  • Ray Gillman
    Ray Gillman Nov 13, 2017

    I will often boot to linux like Mint-18.2 or Backbox-5 from a USB drive rather than using a windows install/build that may be compromised or infected. This way you know you have a clean boot image to desktop and then try to access the drive in question. 4 times out of 5 the disk or wiring or electronics on the external USB is failing and that fifth time is the time when you have an infected windows environment. If you have access to other computers you can try moving the drive over to check on other machines but then you risk spreading the infection.

    Distrowatch is a good place to fish up a good alternate linux desktop then just use an ISO image then use something like YUMI.2.0.x to burn that to a USB and you can boot your own vanilla reliable desktop on any suspect machine to investigate and inspect various hardwares and files. It also allows for extraction of key files before trying to reinstall windows or something else. Be careful of suggestions that have you doing too much in the current desktop because as with "deleted files" corruption issues can also get worse if you continue with the current compromised GUI environment

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1 Answer

bayou sam

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  • Expert 126 Answers
  • Posted on Nov 13, 2017
bayou sam
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You may have a corrupted external hard drive. Often, corrupted means your files are still there, but the directory on the drive is mesed up, and the files cannot be found. If you are on a Windows PC, right click on the drive in File Explorer. Then choose Properties / Tools / Error Checking / Check. This should find and fix basic problems on the drive. Before that though, just try the external drive connected to another USB port, and if you have one, using another connecting cable, just to rule out problems with these items.

3 Related Answers

savageinjun

  • 109 Answers
  • Posted on Aug 25, 2009

SOURCE: 1tb simpledrive will beep, click, but not work. No joy.

power source jack/plug might be the problem if it has been bumped about or if it was powered up and running before plugging in to the comp.....
i had the problem of my 1tb ext/hdd no longer being recognized because when i plugged it into my comp, the jack was live and not switched of at the wall. the only way i got it to work was to pull it out of the casing and switched it with the 320 ext/hdd i have as they are they same brand..just diff sizes. going to put the 320 into comp to become master drive as the internal is a measly 40g. i think i had burned out the connector pins on the power jack when it was plugged in live. i hope this is an idea for you to try.

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Anonymous

  • 414 Answers
  • Posted on Nov 07, 2009

SOURCE: Simpletech 60GB external HD, can not open

assuming that u r using win xp pro sp2..
it seems that the folder is corrupted or the files r too large in size..it also happens to unknown file format or association type..try opening using the right click->'open with'..!!..

however, hv a licensed andUPDATED antivirus installed (i prefer avg/kaspersky, , withoutupdation a full version antivirus is useless)..
download, install n run microsoft kb890830..http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en..
download n run Startup Control Panel..http://download.cnet.com/Startup-Control-Panel/3000-2094_4-10039330.html..'removeall the unnecessary startup items from here..(if u can't find what toremove, post me/us in ur comment with all the items listed in each nevery tabs herein)..
remove all unnecessary software from add/remove programs..
download, install n run 'Advanced System Care Pro'..http://download.cnet.com/Advanced-SystemCare-Pro/3000-2086_4-10399324.html..
disablethe follwing: a) 'Automatically Restart' right click on mycomputer->properties->advanced->startup nrecovery->(uncheck on the) Automatically Restart; b) 'ErrorReporting' right click on mycomputer->properties->advanced->error reporting->disableerror reporting->(uncheck on the) 'but notify me when critical erroroccur'..

to hv better supervision try contacting ur system admin/vendor....

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Anonymous

  • 97 Answers
  • Posted on Sep 10, 2011

SOURCE: I have a pininfarina simpletech

If it is a new hard drive then it needs to be formatted. You can do this by going into your start menu - control panel - administrative tools - computer management - disc manager. I could be a little off on the wording as I don't have my computer handy, but in the disc management you should be able to right click on the drive in here and choose format. This will format the drive to be used. I hope this helps.

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How does the usb work (for reading movie clips from an external hdd?) can't get it to work.

When you go to the File Explorer ( an icon on the lower bar showing a set of FileFolders inside of a support holder (yellow folders/ with a blue holder Icon) Left click on the ICO and all of the attached devices will show up on the desktop screen. If the external hard drive is showing up (could be Drive G or H for example) it is connected, however if the attached drive was not formatted the drive will not open for business. New attached drives need to be partitioned and formatted prior to use.
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What will i do in a brand new external hdd from freecom with 298 G,when i connect to my laptop dont show any icon,what is wrong with may external hdd?

please try unhide the settings..

Steps are as follows:

Open My computer,
Tools, Folder Options,
Check Show Hidden Files,
Check show system files..
Then check your files from the My computer icon..

The problem would be sometimes once your hard drive being infected by the virus, it will hide your files especially the NOTEPAD.EXE virus. It replicate your original folder and hide it, then it will show a copied folder which is also thesame with your original folder.(ex: the original folder would be PICTURES, then once it infected by the virus, the PICTURES folder will now replaced as NOTEPAD.EXE folder, then the original was been hide)..

Thanks
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When I connected my external drive to my system,the external hdd is showing the icon,but data I am acessing in the disk is too slow ,when I open a folder in my external hdd ,it's take about an hour to...

Slowness like this is a sign of bad sectors. Run Western Digitals Data Lifeguard diagnostic utility to confirm.

If you need data recovery this guy does it remotely and works for donations. FreeDataRecovery.us
1helpful
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I installed a second WD My Book, after the first one inexplicably filled up too quickly. Now the second one has inexplicably filled up also. What could be causing this?

The most logical reason for this problem to occur is because you're storing too many files in the ROOT of the external hard disk drive (HDD). The Windows file system can only manage a limited number of files (about 500) in the root of ANY drive. It is better to store those files in a FOLDER on the drive; Windows can manage an infinite number of files IF you store them inside a folder. Let's see if we can resolve this step-by-step:

1. Open Windows Explorer and navigate to the external HDD (drive E:, drive F:, drive G:,or whatever letter it has on your system).

2. If the external HDD does NOT have a name (such as "WDMyBook01", or something else easy to remember), RIGHT-CLICK the letter of the external HDD; Windows will give you the option of creating a NAME for the external HDD.

3. Create a name for the external HDD, you can use any combination of letters or numbers, but NOT MORE than 11 characters in length. By creating a distinct name for your external HDD, you'll have an easier time remembering which MyBook drive has certain files on it. Be sure to do this for BOTH external HDDs.

4. Next, create a new folder in the ROOT of the external HDD; give it a simple SHORT name, such as "Folder01" (no quotes).

5. MOVE ALL OF YOUR FILES from the ROOT of the external HDD into the new folder you just created.

6. In the future, put ALL your files into a folder on the external HDD, so you can avoid experiencing this problem again.

7. As you've probably already guessed, it is also a good idea to avoid putting more than 500 files into the root of ANY HDD. SOME files MUST be stored in the root, because that is where Windows expects to see them, but don't add any of YOUR files, the ones you create or download, into the root of the drive.

8. This numerical limit also applies to USB flash drives and other storage devices. You avoid this problem the same way, by creating folders in the root of the drive and storing all files inside a folder.

Good luck with this; let us know if you have any questions.
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1answer

Unit downloaded fine ad the did the back up of the drive fine.started the updates and the firmware stopped and then the drive locked up how to access the drive again after reboot nothing shows G: F:

  1. To restore the Western Digital icon to the drive letter for the external drive in "My Computer".
  2. Please go to the Western Digital Download Library and download the WD Logo Icon which has a file name of External Icon.zip when you download it.
  3. Save the file to your desktop and use a file compression software like Winzip to extract the files inside the .zip file to your desktop. When it's unzipped, it will create a folder named "ExternalIcon" on your desktop.
  4. Double-click on the ExternalIcon folder. It will open a Windows Explorer showing a folder named, Autorun, and a file named, Autorun.inf.Double-click on My Computer and it will open.
  5. Double-click on the driver letter that represents the Western Digital drive you want the icon on and it will open.
  6. Highlight the Autorun folder and the Autorun.inf file. Right-click on them, and left-click on Cut when the Menu appears.
  7. Right-click in the open space of the drive that you opened in the new Explorer window, and then left-click on Paste.
  8. Close both Explorer windows, safely remove the external hard drive by using the Safely Remove icon in the system tray, shut down the computer, and unplug the external drive from the computer.
  9. After you reboot into Windows, reconnect the external drive to the computer again, and the Western Digital Icon should now be displayed with the drive letter in My Computer.

If these steps do not correct the problem, you will need to re-format your External Hard Drive ***WARNING*** FORMATTING A HARD DRIVE WILL ERASE, YOU WILL LOSE, ALL DATA

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How can i exchang data from hdd to anothe hdd

Open a reduced window for both source and destination on your desktop
LMB click on file icon folder you wish to transfer, keeping the LMB down all the time
drag the file to the destination folder.

or

LMB click on file icon folder you wish to transfer, go to top of window LMB click "EDIT" then sellect "COPY" then LMB in the destination window LMB click "EDIT" then sellect "paste".
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How do I copy files to my external hard drive

Connect your external drive on one of the usb port of your computer after powering it On. (your computer will automatically detect). You'll see the external drive icon with name on your "My Computer" folder. Now copy the files you want to transfer, open the external drive's folder/directory (double click on the name/icon), create a new folder, give it a name, open the folder and paste the copied files there. (right click on the blank page and select paste.) That's all.
If you have problem doing this, please let me know so that I can assist you further.

Good luck..

Thanks for using FixYa.
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How do I use the external drive to restore data on my computer

open my computer
rt click on the external HDD icon ..
click open or explore ..
you will see all the files saved ...
press CTRL+A and copy all the files and paste them in the Folder where u want to restore it...
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I bought a external hard drive and want to backup my dvd's on it. What do I need in order to do this?

All you need is a good working DVD ROM and a 2.0 usb port.

Plug in your hard drive to the usb port.
It should install and be ready to use in a few minutes.
Insert your DVD's
Open My Computer and open your dvd disk (right click on the icon and choose open)
Open My Computer again but this time open your newly inserted hard drive (there will be an icon naming the drive)
Now, just use copy / paste from the dvd to the hard drive (you may have to create folders on the hdd to keep it organized)

Hope this helps.
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USB HDD not showing in My Computer

It could be that the USB port on that computer is not delivering enough power.  Will your Drive accept external power?
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