My Lexmark X6570 is asking for a pin number when i wish to scan. and i have no clue what my pin number is? Its never asked this before.

SOURCE: Cannot get the scan to work on my lexmark 6570 printer

Have you had a recent paper jam or other issue?

SOURCE: I own a Lexmark 6500

You can initiate a scan from your computer using the producstivity suite, you don't need to do it from the printer itself.

SOURCE: Lexmark x6570 says cannot retrieve application

My solution. I uninstalled the printer and I didn't grab the new drivers this time. I brought the printer up as a new installation
now I have the capability to scan to computer with no problems
there seems to be a problem with the driver (.exe) from the Lexmark site.

Pauly Kendrick

• 2 Answers
• Posted on Oct 02, 2010

SOURCE: Lexmark, scanner asks for pin code and won't scan without it.

This drove me mad for about 2 hours (I've just experienced the same problem), but have finally found the solution!

Firstly, it depends on what Lexmark you have (as different printers use different software)...

For my Lexmark which is an S600, I went into the program 'Lexmark home' which was in the lexmark folder on the start menu and in my lexmark software folder, went to 'settings' and then 'Network computer name'. From here you can set the pin.

According to people experiencing this problem with other Lexmarks, you can do this via the equivalent 'productivity suite' program through 'network settings'.

Hope this helps.