HP OfficeJet 6110 All-In-One InkJet Printer Logo
Anonymous Posted on Apr 25, 2008

Fax unable to receive and send.

Dear Experts !

I am unable to receive and send Faxes, get Error 238*

Please send solution how i solve this problem.

I am waiting your positiv reply as soon as possible.
.
With Beast Reagards
Hanny.

  • 2 more comments 
  • Anonymous Apr 27, 2008

    Still i have same problem to sending or receiveing faxes

  • Anonymous Apr 27, 2008

    still i am unable to use HP 6110 for sending faxes, Please send solution as soon as possible, very Thanks.

  • Anonymous May 13, 2008

    Able to send bu not receive messages

  • Anonymous Aug 04, 2008

    I have the same problem and turning off the ECM did not work.

×

3 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 2 Answers
  • Posted on May 08, 2013
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: May 08, 2013
Answers
2
Questions
0
Helped
3177
Points
2

What is SG3 as a fax mode?

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Guru:

An expert who has written 7 tips or uploaded 3 video tips

  • Expert 79 Answers
  • Posted on May 27, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Guru:

An expert who has written 7 tips or uploaded 3 video tips

Joined: May 23, 2008
Answers
79
Questions
0
Helped
62372
Points
164

This error code says :- The sending fax machine sent an unexpected communication. This is usually a defect in the remote sending machine.

*If ECM is enabled, then disable it.

Ad

Prabhjeet Singh

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 79 Answers
  • Posted on May 26, 2008
Prabhjeet  Singh
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

Joined: May 26, 2008
Answers
79
Questions
0
Helped
37619
Points
130

Some basic troubleshooting tips are listed below to help determine the cause.
Check the following items :

1
Ensure the phone cord is plugged directly from the wall jack, into the back port of the fax machine marked "Line", "To Wall Jack", or with a wall jack symbol

2
Remove any other device from the line such as splitters, credit card machines, or telephone answering machines and retry.

3
Turn Error Correction Mode (ECM) off ,
For turning off ECM > press set up > press ok >go to advanced fax set up by using the arrow key > press ok > press arrow key go to OFF > press ok .

After these steps > try to send a fax to undermentioned number , once it is sent u will recieve a confirmatory fax in return as well .

self confirmatory no for fax 1 888 473 2963 .

or u can try to send a fax to a different local number as well.

Thanks


Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Able to send faxes but unable to receive faxes.

You probably have to set something up in your settings.

Usually this goes: Settings>Fax Setup>Receive

Of course, this is generic, and all Fax machines are different. Is there a model number?
1helpful
1answer

Drum error message

check the silver spring loaded contacts inside the drum cavity make sure they casn be pushed in and spring back out. Also clea them with a dry cotton swab

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

0helpful
1answer

Can't send faxes. Dials Ok but no connection to send fax

If you are unable to send the faxes, please try decreasing the modem speed and disabling the "Error Correction Mode." To decrease the modem speed, please follow the steps given below:

1. Press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 10 times till it reads "Max Send Speed."

5. Now press the "Right Arrow" button and choose "9600 bps."

6. Press the "Select" button.

To disable "Error Correction," please follow the steps given below:

1. Please press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 11 times till it reads "Error Correction."

5. Now press the "Right Arrow" button and choose "NO."

6. Press the "Select" button.
0helpful
1answer

Can send faxes but cannot receive - shuts off after 2 rings

If you are unable to send the faxes, please try decreasing the modem speed and disabling the "Error Correction Mode." To decrease the modem speed, please follow the steps given below:

1. Press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 10 times till it reads "Max Send Speed."

5. Now press the "Right Arrow" button and choose "9600 bps."

6. Press the "Select" button.

To disable "Error Correction," please follow the steps given below:

1. Please press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 11 times till it reads "Error Correction."

5. Now press the "Right Arrow" button and choose "NO."

6. Press the "Select" button.
0helpful
1answer

Trouble receiving faxes from brother personal plain paper fax 575

Press START while fax is ringing.
Try unplugging the power cord for 10 seconds.

If you do pull your hair out, please send it to me, I need more hair.
37helpful
7answers

HP laserjet M1319f MFP "no fax detected" error

I had the same problem and just solved it by going into Setup - then Fax Setup - then All Faxes - Then Speed - and lowering the speed from fast to medium. Sure it's a couple seconds slower, but it finally works!!!
3helpful
1answer

Fax Transmission fail from Dell Laserjet 1815dn

what do we do if our dell fax machine lazer mfp 1825 doesnt send or recieve faxes?
0helpful
1answer

Can't Receive Faxes

Promotional faxes are coming through fine everyday. However, we can not receive any of our business faxes. No changes have been made to the fax. Please Help ASAP.
0helpful
1answer

Communication error

keep the window closed ok? that's more along the lines of the phone issues, than the fax machine itself..there are many ways to outwit the phone tree issues, but each number would need to be encoded directly.

solution?

get a dedicated inexpensive fax machine, or use efax.com
1helpful
4answers

Canon MP830

When i am trying to fax a document it is saying that the memory is full. But when i go to the menu and to fax memory it is saying empty. How to solve this problem
Not finding what you are looking for?

407 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...