I have a Whrilpool refrigerator, model #

That sounds like a correct solution. If you do not believe the repairman why did you call for service. there is no magic rest button.
https://www.youtube.com/watch?v=qmFBL5xAUeQ

Overall Height: 68 7/8" Cabinet Width: 35 1/2" Depth incl. Door & Handles: 33 3/4" Depth less Door & Base Grille: 29 1/4" Depth Extreme Swing of Door: 49 7/8"

I had a simular problem with my Whirlpool frig--First of all I would check 1/4 inch plastic line coming from water valve up to ice maker,loosen this line & try to blow thru it -if there is an obstruction it probably is frozen inside plastic fitting at top where it goes thru cabinet & into ice maker if so you can melt by by running a very warm metal object up & inside fitting be patient, you need to both inside & outside--If this the problem,your water valve is probaly bad because of not shutting off properly causing the "drip effect" you can purchase valve on line for aprox $10.00--$25.00 Good Luck--John Morris--

THERE IS A MANUAL BOOK THAT COME WITH IT JUST FOLLOW THED INSTRUCTION STEP BY STEP AND YOU WILL BE OK

pretty old replace let drain hose down low to floor it will drain

First, put the control back to it's normal setting. Turning it colder is not going to help. Then check the obvious, the coils underneath need to be cleaned, and the fan needs to be running. And check to see if there is a heavy frost on the back wall inside the freezer. If there is it could indicate a defrosting problem. Both will cause the temperature to rise. Also, be sure the fan in the freezer is running.

cleam the filter if that dont do it replace the lines the whrilpool an it can also be in you main pipe lines

sir, your refrigerator need a servicing. so please call the nearby service engineed to checkup the compressor condition, refrigerant pressure, etc.
thanks for contacting fixya

yes, check you water valve. sometimes the ice-mkr's fill tube ices up.

I HAVE THIS SAME PROBLEM,I ALSO HAVE THE SAME MODEL.\
I CAN GET WATER BUT NO ICE IT IT SOUNDS LIKE ITS TRYING TO WORK,
BUT NOTHING COMES OUT.PLEASE HELP

NNANCY GREEN