SanDisk Sansa m240 MP3 Player Logo
Posted on Mar 23, 2017

Is it possible to restore the Sansa m240 to factory defaults?

Is it at all possible to restore the San Disk Sansa m240 model MP3 player to factory defaults (short of getting a whole new MP3 player) when several of the files and folders have become corrupted/unread-/play-able? If so, how?

I cannot play at least one song at all (I receive the ERROR cannot open file message), and another plays for just a moment before switching to the next song, and right after I tried changing the battery, the songs that played were not the actual files shown on the screen (WAAAY far behind those displayed on screen)... I plugged it into my computer to see what was up, and I've got what looks like a bazillion empty folders that weren't there before, and several of them are corrupted and unreadable. Help?

5 Related Answers

Anonymous

  • 76 Answers
  • Posted on Sep 27, 2007

SOURCE: I DONT KNOW HOW TO DELETE SONGS OFF OF MY SANSA

Open my computer, right click sansa file, hit format... it should wipe out the whole mp3 player... fresh for a new set of songs

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Anonymous

  • 626 Answers
  • Posted on Nov 27, 2007

SOURCE: need manual

Users Manual is HERE.




Best of Luck.

Please RATE my solution BELOW.

Anonymous

  • 14 Answers
  • Posted on Feb 29, 2008

SOURCE: unreadable files for Sansa e250

Don't worry, there's a solution.

You have to run what's called "Check Disk."

  1. Switch the sansa player into MSC usb mode in the settings under "USB Settings".
  2. Then plug it into your PC and goto my computer.
  3. Then Right click the player's icon and goto properties
  4. Then there should be tabs on the top of the box that pops up. Click "tools"
  5. Then there is an area that says area-checking with a button that says "Check Now..."
  6. A box pops up; Click both option boxes and press start.
  7. Then exit out of all the boxes and safely remove the player.
  8. Unplug player and let it restart.
WARNING: Sometimes it will make files "disappear", but still use space. In that case you will have to format it and put the music back on. It all depends on how "corrupted" the files were. If your files disappear, reply stating so and I will help you out with that if you don't know how to format.

Thank you and please respond with any comments or more questions.

-John-

Anonymous

  • 1 Answer
  • Posted on Mar 30, 2008

SOURCE: My Sansa m240 is being weiiiiiiiird

I reformatted my entire mp3, then reloaded all my songs, it's normal now

ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on Jun 13, 2008

SOURCE: half full, no files on device

Reformat the player and try again. You can look at the tips and Tricks in my profile to find out how to format an mp3 player.
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

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http://www.sandisk.com/Retail/Default.aspx?CatID=1376

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Thank you for contacting SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product through your recent inquiry into our product line. We do apologize for any kind inconvenience this issue is causing you. For verification, does your computer have Windows XP as its operating system? This issue may be due to some sort of corruption on the Sansa m240 itself. We should try formatting the Sansa m240 as a possible solution. Caution: Formatting will erase all information on the Sansa mp3 player. Please be sure to have a back up of all the information before proceeding. If your Sansa m240 is currently frozen, please remove the battery (to unfreeze it), then put it back in, and connect it to your Windows XP computer. Since you cannot access your Sansa m240 to convert to MSC mode, please have the ?HOLD? button ?ON? so that you can have your Sansa m240 in MSC mode before plugging to your computer. To format the Sansa m240 on your PC, let us connect the Sansa m240 to your computer on an USB port preferably located near the power hub or to an external self powered USB hub, go to ?My Computer?, single right click on the ?Removable Disk? associated with your Sansa m240, and select ?Format?. Let us please make sure that, under FILE SYSTEM, we change FAT to FAT32, and then single left click ?Start?. This will erase all data off the Sansa m240 and correct errors on it, which should make the Sansa m240 usable again. We also recommend formatting the Sansa m240 another way. Please be advised again that formatting will erase all data. Please right click on my computer and select ?Manage?. When ?Computer Management? comes up, please click on ?Disk Management? on the left hand side. After clicking on ?Disk Management? you should now have a list of drives in the right side panel. On the right, look for the Sansa m240, it may show up as Disk 1, 2, 3? Removable Disk. Right click on the larger "Volume" rectangular icon to the right of the Removable disk and select ?Format? choosing FAT32. If you do not have the format option, please select "New Partition" and just keep clicking next through the Wizard that appears. After formatting the Sansa m240, please do try your Sansa m240. If applicable, please go the link below to download the firmware update for your Sansa m240. The link is: http://www.sandisk.com/Retail/Default.aspx?CatID=1326 or http://www.sandisk.com/Retail/Default.aspx?CatID=1376 If formatting and firmware update in your computer is not possible, please do try the process again on another Windows XP computer. NOTE: Please be aware that formatting is a normal and necessary method of drive maintenance and repair, and simply NOT formatting periodically can cause a drive to slip into failure due to the backup, and clutter of residual data.
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