I'm not able to backup my files from my HDD camcorder to my PC's external hard drive. I have 493 files, last night it backed up 80% then quit. This morning it won't download past 10%. I've checked the external drive and I have 387 GB left. Any ideas?

Try to download to a folder on your PC to try to isolate the problem a little bit. If that works out ok, then see if you can go from your PC to the external drive. Since it downloaded different amounts two different times, it's probably a software issue. Sometimes, however, software can get bogged down for awhile, and noone has been able to really say why, but it's probably a hangup with resources and software. When you try to download again, let it run for at least an hour. Try to load a few movies on your external to check it, and if the hard drive's good, you will know to look at the software issues.

Hi,
If you listen to my suggestion I will recommend you to copy the files from the hdd camcorder to the external hard drive instead of using any backup software because if you use the backup software then in future when you format your PC for any problem you will face difficulties in getting back those files from the ext. hdd .