The GPS needs a clear view of the sky and at least 3 or more satellites to get a fix on your position. If you are under a heavy canopy of tree cover / brush, it can affect accuracy and even the GPS's ability to get a fix at all. Also, if you are in a mountainous region, the geometry of your location and the location of the satellites over the equator could be obstructed, resulting in the lost satellite messages. You must have an unobstructed view of the southern sky to get a fix.
If you are able to get a fix in an open area, the GPS is able to do its job, but the location you're trying to use it in is offers too much interference to capture satellite signals.
Making sure you've got the latest
firmware from Garmin can solve a lot of troubles, too. If you still believe that your GPS isn't working the way it should, contact
Garmin Support.
I hope this helps - and good luck. Please rate my reply - thank you.
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