Check that 'Prevent Media Removal' is disabled
Check the Support Ticket Device Analysis for indications of a stuck tape
Run the L&TT*** "LTO Stuck Tape Test"
Try a normal eject operation--Make sure that you allow up to 10 minutes for completion
Perform an Emergency Unload
Reset the drive to reset the drive firmware
Use Library and Tape Tools (L&TT) to Upgrade your Firmware
***Download LTT from www.hp.com/support/tapetools
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