Whirlpool s20drww30-a/g we have inherited this side side by fridge freezer but the fridge does not seem to be getting cols temp constantly reads 2c, the freezer temp at -18 is intermittent and the alarm keeps going off it will read -18 for a couple of hours then the alarm goes off and then temp does not show only flashes 00.00 are you able to help. I do not have the manual and someone suggested it may be in vacation mode. We have turned it off then on again which puts the temp on freezer right but not the fridge then we get the alarm and back to square one, cann you help? Heather

Hi Heather and welcome to FixYa. I am Kelly. It took me over an hour but I did find your manual online. I first had to realize this was a UK model. Your manual is here:

http://www.whirlpool.co.uk/app.cnt/whr/en_GB/pageid/pgwpsrvifuhome001/DOCTYPE/IFU/DOCLANGUAGE/GB

You may have to go to his page first:

http://www.whirlpool.co.uk/app.cnt/whr/en_GB/pageid/pgwpsrvifuhome001

and enter this product code:

858615915000

Per the users manual there is a vaction mode and it is discussed on page 9 of the manual.

The alarms are listed on page 10 of the manual:

The Vacation mode shuts off the fresh food compartment completely and there is not a temp display. The icon is in the lower RH side of the display window and is sleleced with the menu button. Per the manual you should keep depressing the menu button until the Vacation icon is not longer displayed. (Icon is a beach lounger chair and umbrella)

Thanks for choosing FixYa.

Kelly