HP Compaq Presario V5000 V5100 V5200 V5300 Series Laptop Motherboard Full Featured LA3181P LA-3181P Logo
Posted on Jul 27, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

When I try to use Photosmart Premier, I get a message that says it is trying to install HP Product Assistant. It can't install all the way then it tells me to insert the disk containing HP Product Assistant or find the folder containing HP Product Assistant.msi. I don't have either one. What do I do. Even when I try to close out the error message, it keeps trying to install again and I get the error message again, over and over.

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 2,841 Answers
  • Posted on Jul 27, 2010
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Aug 02, 2009
Answers
2841
Questions
0
Helped
1223552
Points
9607

If you install the HP disc and then restart the computer it should install the Assistant. You can also download it off the internet here: http://h30155.www3.hp.com/helpandsupport/HPSA.html Just choose the correct OS.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Product assistant

remove printer from the com and then give add device. If still problem exists, connect using USB
0helpful
1answer

How do i get rid of hp product assistant asking me for a disk which i do not have cant stop it trying to install all the time

To get rid of hp product assistant follow these steps:
Click on start then click on run (for XP).
(If u have vista them use the search box which appears when u click on start.)
under run type msconfig and then click on ok. you will get the system configration utility.
At the top right you will get a option that will say startup click on that you will get the list of startup items uncheck the hp product assistant then click on apply and then on ok restart the computer.
That should do it for you.
0helpful
1answer

HOW DO I PREVENT THE HP PRODUCT ASSISTANT DISK MESSAGE FROM POPPING UP ON MY DESKTOP CONSTANTLY THANK-YOU SINCERELY YOUR FRIEND ALICE

This is quite an easy fix. If you have the original CD for the HP printer you have installed, next time it pops up, just insert the CD let it find the software it is looking for. The message should go away.
If it does not resolve it, your other option is to download the Installer Clean-Up Utility from Microsoft and uninstall the 'Product Assistant'. But if you have the disk, the first method is easier.
1helpful
1answer

Tried to install HP Photosmart C3180 on my new Compaq Computer, Windows 7, and I get a message that "This system does not meet one or more of the minimum requirements needed to install this product. The...

Issue :The Operating System on This Computer is Not Supported' Message Displays on The Computer in Windows 7 When Installing the HP Software for a USB Connected Product
Solution
Download the drivers for the product
HP Photosmart C3180
USB Drivers for Windows 7 for HP Photosmart C3180 All-in-One Printer

check this link for more details

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912256&cc=us&lc=en&dlc=en&product=1146331
0helpful
1answer
0helpful
3answers

HP Product Assistant pops up and I have windows 64 bit

Start>Run>Msconfig <enter>

Under 'Startup' and 'Services', look for your HP Product Assistant, and remove the checkmark.

Reboot your computer.

Hope this helps and please feel free to rate me
0helpful
1answer

II don't want product assistant

The only way to get rid of this is to uninstall the software and drivers and reinstall them with the customer installation option. from there you can select what you want to install and what you do not. unselect the product assistant and enjoy!
0helpful
1answer

I am installing an officejet J6400. I get two errors. 1.Install Photosmart Essentials2.5 or >msi 2.Install Product Assistant

Here is the link for Photosmart Essentials 2.5 download. http://www.download.com/HP-Photosmart-Essential/3000-2192_4-10324395.html
Did the printer come with a software cd?
0helpful
1answer

HP product assistant

An 'HP Product assistant window keeps popping up and will not close down when I try to close it. It's been happening the last three days when I've been printing alot. The second window then pops up stating that I need an installation CD to re-install something!!! What is causing this?I have the same problem. really anoying! I am having this same problem!!!! What can I delete to fix this~!!!!!!
Not finding what you are looking for?

138 views

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...