You need to reset the entire panel:
1. Open the panel cover
2. Uplug the transformer and disconnect the battery
3.Simultaneously press Cancel, Clock Set and Minutes buttons
4.reconnect transformer with button depressed.
5.Panel say"Hello System XX OK.
Panelis reset,installer code is 4321 master code is 1234
SOURCE: GE Simon 3 Alarm: Reseting Dealer and Installer Code!!
My problem is related. It appears that my Option 08 is ON, meaning the memory clear to factory defaults will not clear my (unknown) Dealer code/Utility code 1.
There must be some way to override Option 08.
My guess there is a jumper pair on the circuit board, but I can't find any description of the jumpers.
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