Carriage stall.. clear carriage obstruction and press resume...

The Power light and the Resume light blink.

Print media is jammed in the
device.
Remove all media from the output
tray. Locate and clear the jam. For
more information, see Clear a jam
in the device.
The device carriage has stalled.
• Open the top cover and
remove any obstructions
(such as jammed media).
• Press (Resume button) to
continue printing.
• If the error persists, turn the
device off, and then on again

ONCE CHECK UP THE CATRIDGES OF UR PRINTER AS THEY MAY BE A PROBLEM IN IT .............

Error 5100 indicates "carriage jam". The carriage is the assembly that contains the print-head and ink cartridges. This error can be difficult to solve because various things can cause it.

Make sure the ink cartridges and print-head are installed properly. Remove them and re-seat them.

Check the gears as best you can for any obstructions.

If the carriage moves to a center position when you open the cover as if to change cartridges, try a reset to clear the error message :

1. Turn off printer (use button, don't unplug)
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal

Sometimes you have to try this a couple of times, if you've never done it before. If this does not work, unplug, wait 3-4 minutes, then re-plug in.

If you continue with this issue then if your printer is under warranty say if it is within one year old then go to your vendor and tell them to replace the printer under warranty.

i get this message on my printer
carriage stall clear carriage obstraction

i change the prints head and the colours catrage and still have the same message
can u help me

dear,
Error 5100 points to a "carriage jam"
The carriage is the assembly that contains the printhead and cartridges.
This error can be difficult to solve because various things can cause it.

Since this is a new printer, maybe there is some packing or packing tape that is obstructing the carriage.
Verify that the carts and printhead are installed properly.

Check the gears as best you can for any obstructions.

If the carriage moves to a center position when you open the cover as if to change cartridges, try a reset to clear the error message :

1. Turn off printer (use button, don't unplug)

2. Hold down Resume button and press Power button.

3. Keep holding down Power button and let Resume button go.

4. Press Resume button 2 times then let BOTH buttons go.

5. Green lights will flash and then stop blinking.

6. When green lights are solid, press the Resume button 4 times.

7. Press the Power button and the printer should turn off, if not, press the Power button once more.

8. Your printer should respond as normal

Sometimes you have to try this a couple of times, if you've never done it before.
If this does not work, unplug, wait 3-4 min, then re-plug in. Enjoy..

If its making noise it is definately not a registry/software issue. It may be caused due to a misfeeding/carriage/calibration issue. Thank you Sir, Have a nice day.

Clear any paper or carriage path obstructions Right-click the link below to open a new browser window with specific instructions about how to clear paper jams. When you have completed paper jam removal instructions, return to this point in these instructions to continue resolving a carriage stall. Click here for information on resolving paper jams (c00095617).

1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6. Press the On button to turn on the product.

Plug the product directly into a wall outlet Follow these steps to make sure that the product is correctly connected to a suitable power source.

1. Make sure that the computer and the HP All-in-One both have a three-prong power plug.
2. Remove the power cord from any power strips or surge suppressors, and plug it directly into a grounded wall outlet.

Perform a partial reset A partial reset will return user settings to factory defaults. On some models, language and country/region settings are also reset. Perform a partial reset of the product by following the instructions below.

1. Unplug the power cord from the unit.
2. Reconnect the power cord into the unit.
3. When the lights begin to flash, press and hold the On/Resume and Paper Size buttons.
4. When only the On/Resume light is flashing, release the buttons. When the On/Resume light is steady, the reset is complete.
5. Try the print job again to see if this step resolved the issue.
   • If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
   • If the issue is not resolved , continue to the next step.

Remove and re-install the print cartridges Improper placement or installation of the product's print cartridges can cause the product to indicate a carriage stall error condition. Ensure correct installation of the print cartridges by following the instructions below.

1. With the printer plugged in and turned on, open the cartridge access door (see the illustration). After a moment, the print carriage should come to the center. The print cartridge carriage is the plastic part that holds the print cartridges. When the carriage is at the center of the access area, unplug the printer.
2. Remove the cartridges from the carriage and check them for damage. Check for obstructions under and around the carriage. Replace any damaged cartridges.
3. Reinstall the print cartridges.
   • The black or photo cartridge goes on the right.
   • The tri-color cartridge goes on the left.
4. Close the cartridge access door, plug the printer back in and turn it on.
5. Try the print job again to see if this step resolved the issue.
   • If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
   • If the issue is not resolved , continue to the next step.

Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product.

Error 5100 points to a "carriage jam"
The carriage is the assembly that contains the printhead and cartridges.
This error can be difficult to solve because various things can cause it.

, maybe there is some packing or packing tape that is obstructing the carriage.
Verify that the carts and printhead are installed properly.

Check the gears as best you can for any obstructions.

If the carriage moves to a center position when you open the cover as if to change cartridges, try a reset to clear the error message :

1. Turn off printer (use button, don't unplug)

2. Hold down Resume button and press Power button.

3. Keep holding down Power button and let Resume button go.

4. Press Resume button 2 times then let BOTH buttons go.

5. Green lights will flash and then stop blinking.

6. When green lights are solid, press the Resume button 4 times.

7. Press the Power button and the printer should turn off, if not, press the Power button once more.

8. Your printer should respond as normal

Sometimes you have to try this a couple of times, if you've never done it before.
If this does not work, unplug, wait 3-4 min, then re-plug in.
goodluck hope it works