Canon DR-9080C Path-Through Scanner Logo
A
Anonymous Posted on Jun 30, 2010

Paper tray at front of scanner will not lift. Scanner has been reset multiple times and computer rebooted as well. Error msg= unknown error canon DR-6080/7880/9080C driver versioin 1.3.10502.17001 (-4523)

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Mohan Sriraman

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  • Expert 490 Answers
  • Posted on Jul 28, 2010
Mohan Sriraman
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Disconnect the scanner from the Comp, Try 'page counting'. If the papers go through, then you know feed mechanism is okay. if the tray is not lifting, then you have a problem. Use Qumatool software and check if the tray is lifting. If the scanner tray if lifting then the motor is okay, if not, the lifting motor may need a check.If the motor is okay, but tray not lifting means the sensor in the paper tray is faulty. Check this out.

S. Mohan, Chennai, India

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How do you get rid of the Canon DR-7550C -4630 error "The device could not be locked"?

It's usually a software conflict.
If you have multiple scanning programs, the one of them may have it locked. Especially if you have a scanning program that runs as a service.
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Hi, i have a Canon dr 9050c scanner. I have the folowing Problem: When the Scanner power on then the Tray move up and down. if i start a scan from PC than can the Scanner not lift up the tray. It sounds...

It sounds like you diagnosed it.
The tray "paper detect sensor" thinks it has paper in it, and if it doesn't have paper in it...there's a problem with the sensor.
Take the tray off and inspect the sensor. Blow out around the sensor and it's PCB and make sure it is not out of position. Check the sensor lens for anything blocking it, and retest. If it still shows always on, then replace the sensor. Press the "count only" button to illuminate it, and press the "start" button. If the scanner works properly (tray lifts, pulls paper through the scanner, and counts it)...well then you have software or connectivity issue.

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Tray lifts to meet the rollers then drops back down. Error message 'No page was found in the feeder'

Clean the 'black dot' in the centre of the paper tray. There is an optical sensor under that. The tray will lift even without paper, but will go back immediately.
If the scanner stops after 3 pages, check disk space in your computer. If you are scanning in TIFF uncompressed, it takes lot of space. For color and Grey try JPG format, for mono TIFF G4 is the ideal option.
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S. Mohan, Chennai, India
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I have a canon 6080 scanner. getting a error "no

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Scanner is not taking the pages and it is showing error message 4401

Please explain the problem more clearly.
Switch on the scanner, load some papers and try 'page count'. If it works, then there is no problem with tray lifting or paper movement. If this is not working, try 'Qumatool' and give a command to lift the paper tray. If it lifts, then the problem is with a sensor under the paper lifting tray. (It may not be in HP - Home position). If the tray is not lifting, then you may have problem with motor. S. Mohan, Chennai, India
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I cannot print or copy . i see error 51

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Canon DR-9080c scanner not lifting error no page found in feeder

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The front paper tray that lifts the page to scan will not lift . If I manually lift it it will scan

On the right side of the scanner there is a motor just behind the small bulge in the cabinet. The motor lifts the paper tray through a bevel gear. Incase the palstic gear is damaged, it maynot lift the tray.  U may need to change the gear.
Even if the tray is overloaded, the tray will not lift.

S. Mohan, Chennai, India
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