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Anonymous Posted on Jul 23, 2010

Can your Hardware (network/monitor) cause your computer to freeze, crash/restart on its own? The reason I ask is the I'm trying to fix a computer that when use online it seems to freeze/crash at first I believe it to be the monitor/ VGA card due to some lines appearing on the left side of the screen but it seems to only crash when connected to the internet plus Ive already check with another monitor offline and it didn't seem to crash.

  • Anonymous Jul 24, 2010

    Also I've downgrade the software from vista to home XP(so it cant be virus related), but the problem still happened on XP which was the same thing on vista using both Internet explorer and Mozilla. Its seems to be related to the network card or the video card but I am leaning to the network card.

    I imagine that maybe by installing a PCI network card, I could figure it out right?

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2 Answers

Azrael SRL

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  • Acer Master 11,800 Answers
  • Posted on Jul 23, 2010
Azrael SRL
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Of course, but it should be a major failure that would make them practically unusable - not your case. You most likely use IE and it's a POS that crashes with regularity when it's encountering a more demanding site. Just use another browser and your problem  will go away. Don't forget to scan your pc for malware before.

  • Azrael SRL Jul 24, 2010

    Yes, installing another LAN card would make it clear if it's network related, but as i said there shouldn't be. BTW before installing the new card uninstall the driver for the old one and disable it from BIOS.


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  • Posted on Oct 08, 2012
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This can be because of excessive use of memory or use of restricted memory location by the program's data or instruction.So the computer must restart for the safety reasons..To minimize the problem uninstall the program which on opening gives rise to the problem.
Hope this works. If not fell free to reply.

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It might be a virus.
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good luck
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Antivirus 2008

Freezes and crashes are generally caused by some sort of instability in the computer system.

The following is a list of specific problems that can cause instability along with what to check when troubleshooting each.
Viruses can cause instability.
Run a virus check on the computer to look for a possible virus.

Conflicts can cause instability.
Check the Windows Device Manager to see if there are any yellow exclamation marks or red Xs beside the listings for device classifications. If there are, contact Tech Support.

Buggy or damaged software applications can cause instability.
If the system is less stable when certain software programs are running, shut down those programs and see if the problem continues to occur. If the problems stop, chances are that those software programs are causing the problems.

Buggy, outdated, or conflicting drivers can cause instability.
Check manufacturer web sites for updated device drivers for the various devices installed on the computer system, such as: printer drivers, modem drivers, video drivers, sound drivers, USB device drivers, etc.
Update one driver at a time and see if the system stabilizes. If this doesn't work, it may be a hardware problem, so contact Tech Support.

AC problems can cause instability.
Check to see if the computer system is plugged into an overloaded outlet.
Make sure the computer system is plugged into a surge suppressor.

The installation of new devices can cause instability.
There are three typical symptoms that point to this problem:
The computer system fails to boot, freezes during a boot, or freezes during an operation for no apparent reason.
The system fails to recognize the newly installed device.
One or more software applications fail to function as expected after an upgrade.

Some Tips for Dealing with Freezes and Crashes
Keep track of the hardware and software that is added to a computer.
The addition of new hardware and software can often cause problems to occur.

Research the compatibility of new hardware and software with the existing computer system before purchase and installation.

The older a PC, the more likely it is to crash.

When a computer freezes or crashes, chances are that changes made after the last save and when the freeze or crash occurred will be lost.
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Desktop freezes and can't do anything!!!!!

Freezes and crashes are generally caused by some sort of instability in the computer system.

The following is a list of specific problems that can cause instability along with what to check when troubleshooting each.
Viruses can cause instability.
Run a virus check on the computer to look for a possible virus.

Conflicts can cause instability.
Check the Windows Device Manager to see if there are any yellow exclamation marks or red Xs beside the listings for device classifications. If there are, contact Tech Support.

Buggy or damaged software applications can cause instability.
If the system is less stable when certain software programs are running, shut down those programs and see if the problem continues to occur. If the problems stop, chances are that those software programs are causing the problems.

Buggy, outdated, or conflicting drivers can cause instability.
Check manufacturer web sites for updated device drivers for the various devices installed on the computer system, such as: printer drivers, modem drivers, video drivers, sound drivers, USB device drivers, etc.
Update one driver at a time and see if the system stabilizes. If this doesn't work, it may be a hardware problem, so contact Tech Support.

AC problems can cause instability.
Check to see if the computer system is plugged into an overloaded outlet.
Make sure the computer system is plugged into a surge suppressor.

The installation of new devices can cause instability.
There are three typical symptoms that point to this problem:
The computer system fails to boot, freezes during a boot, or freezes during an operation for no apparent reason.
The system fails to recognize the newly installed device.
One or more software applications fail to function as expected after an upgrade.

Some Tips for Dealing with Freezes and Crashes
Keep track of the hardware and software that is added to a computer.
The addition of new hardware and software can often cause problems to occur.

Research the compatibility of new hardware and software with the existing computer system before purchase and installation.

The older a PC, the more likely it is to crash.

When a computer freezes or crashes, chances are that changes made after the last save and when the freeze or crash occurred will be lost.

*************************************************
I suggest to you do the follow:

Start up your computer and before windows load hit F8, then select SAVE MODE

On SAVE MODE, uninstall all innecesary programs or recently installed, Clean your computer, and be sure that your computer is not virus or spyware infected.

After that reboot and work normally
This will be fixing your problem.

If the problem after that continues is probably then that your have some hardware issue.

Thank you for using FIXYA
Don't forget to rate my help!
Pablo :-)
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