Do you have 3g service activated on your sim. Please note you need to satisfy some criteria to use 3g service on your phone. For using 3g services your service provider i.e. mobile service provider like vodafone,bsnl or any other should support 3g service. You should request for 3g service and get a new sim. because the sim which we normally use is 32-bit sim and 3g sims are 64-bit so please confrim with your mobile company that do you have 3g service if yes you can request for one.
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